Experienced Floral Team Member

ZUPAN Enterprises oregon • Portland, OR

18h • Onsite

About The Position

We are seeking an experienced Floral Department Team Member to join our Burnside Floral team, known for stunning arrangements, high-quality products, and exceptional customer service. Ideal candidates have experience in floral operations, customer interaction, and a strong understanding of flowers and plant care. This role supports daily floral operations, including assisting customers, taking and coordinating orders, processing flowers, stocking/merchandising, cleaning, and helping with department projects. Additional duties may include floral deliveries and occasional event/set-up support. Must have a valid driver’s license, be able to work indoors/outdoors, lift 15–40 lbs, and be available weekends and holidays. Competitive pay based on experience.

Requirements

• Experience in floral operations
• Customer interaction experience
• Strong understanding of flowers and plant care
• Valid driver’s license (for delivery duties)
• Ability to work indoors and outdoors
• Ability to lift 15–40 lbs
• Availability to work weekends and holidays
• Strong customer service skills and a positive attitude
• Clear communication and ability to work well in a team
• Ability to prioritize, multitask, and meet deadlines
• Strong attention to detail and accuracy
• Ability to learn department products and follow procedures/instructions
• Effective time management, strong work ethic, and integrity
• Demonstrated merchandising skills
• Flexible availability (days, evenings, weekends, and holidays, based on department needs)
• Ability to meet the physical requirements of the role
• Good driving record (for delivery duties)
• Prior floral shop experience
• Ability to read and interpret business and technical information
• Ability to communicate effectively with managers, vendors, and customers
• Basic math skills, including addition/subtraction/multiplication/division and calculating percentages
• Ability to define problems, gather information, and solve practical issues

Nice To Haves

• High school diploma or GED

Responsibilities

• Deliver exceptional customer service; greet and assist all customers in the department
• Take, coordinate, and fulfill floral orders; answer phones with proper etiquette
• Process and clean flowers for sale; wash containers/tools as needed
• Stock, rotate, and merchandise product; keep supplies filled and organized
• Maintain accurate pricing and signage
• Document transfers, waste, and spoilage using appropriate forms (when applicable)
• Maintain a clean, safe department; safely use and maintain tools and equipment
• Deliver and/or set up floral orders when needed
• Maintain regular and reliable attendance

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees