CH-47 Experienced Field Service Representative - India

Boeing•Ridley Park, PA
•$91,800 - $124,200•Onsite

About The Position

Boeing Global Services is seeking an Experienced Field Service Representative to provide technical field support for CH-47 heavy-lift aircraft. The role starts in Ridley Park, Pennsylvania, for training and transitions to Chandigarh, India, or another assignment location as required by contract. International relocation or assignment benefits will be provided. The employee must meet international assignment health requirements and be willing and able to travel, deploy, or relocate—potentially on short notice—to domestic and international locations in response to customer and management needs. Some supported contracts may require deployment to a U.S. Department of Defense contingency operation and the ability to meet military contractor health standards. The successful candidate will provide customer-focused CH-47 technical support, troubleshoot aircraft systems and maintenance issues, and coach customers through informal, on-the-job training. The position also involves evaluating maintenance procedures and technical data, coordinating with company organizations to diagnose equipment problems, managing field office resources, and preparing reports. Candidates must be able to obtain any required work visa and satisfy the assigned country's labor and immigration formalities. An international assignment is contingent on health clearances and receipt of the appropriate visa or work permit. The role requires at least five years of experience maintaining U.S. Army CH-47/MH-47 aircraft or international Chinook variants, a current U.S. passport, and an active U.S. Secret Security Clearance. A U.S. Person is required for export-control compliance. Employment is subject to the company's Conflict of Interest assessment process and applicable post-offer drug testing. The position is not safety sensitive and is not contingent upon a program award. Boeing lists a summary pay range of $91,800–$124,200; pay depends on experience, qualifications, market, and business considerations. Eligible employees may enroll in benefit programs, with availability depending on eligibility factors. The position is Shift 1 (United States of America).

Requirements

  • At least 5 years of experience maintaining U.S. Army CH-47/MH-47 aircraft or international Chinook variants.
  • Willingness and ability to travel or deploy, potentially on short notice, to domestic and international locations for varying durations as required.
  • Willingness and ability to relocate to domestic or international locations as required.
  • Current U.S. passport.
  • Ability to meet international assignment health requirements and obtain required health clearances.
  • Ability to obtain a work visa where required and satisfy the destination country's labor and immigration formalities.
  • Ability to meet the applicable cultural requirements of the assigned country.
  • Active U.S. Secret Security Clearance; a U.S. security clearance active within the past 24 months is considered active.
  • U.S. citizenship is required for the security clearance; export-control compliance requires a U.S. Person as defined by 22 C.F.R. §120.62.
  • Ability to interpret technical drawings and data and address aircraft mechanical and electrical issues.
  • Familiarity with Microsoft Office and ability to prepare concise reports and communicate remotely.
  • Strong written and oral communication skills and ability to interface with all levels of customer organizations.
  • Applicable educational or certification credentials from an accredited institution and/or equivalent experience.
  • Satisfaction of the company's Conflict of Interest assessment process.
  • Successful completion of applicable post-offer drug testing when criteria are met.

Responsibilities

  • Perform troubleshooting procedures for multiple aircraft systems.
  • Provide customer-focused technical field support for CH-47 aircraft globally.
  • Assist customers in troubleshooting drive, propulsion, pneudraulic, electrical, and armament systems.
  • Resolve maintenance and operational issues; interpret technical documents and monitor product performance.
  • Develop and conduct ad hoc training in informal, on-the-job settings.
  • Respond to operational issues by interpreting technical documents to identify, diagnose, and resolve problems during scheduled and unscheduled maintenance.
  • Collaborate with company organizations to isolate equipment problems not detected by diagnostics or standard documentation.
  • Collect technical data and evaluate maintenance procedures to address potential support issues.
  • Manage field office resources and maintain a company presence.
  • Prepare and submit required data using various reporting methods.
  • Interface with all levels of customer organizations.
  • Interpret technical drawings and data to address aircraft mechanical and electrical issues.
  • Use Microsoft Office and conduct concise reporting and remote communications.
  • Travel, deploy, or relocate to domestic and international locations as required to meet customer and contract needs.

Benefits

  • Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life insurance, and disability insurance programs.
  • Programs providing paid and unpaid time away from work.
  • International relocation or assignment benefits for the international assignment.
  • Variable compensation opportunities.
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