Shark Beauty Experience Manager

SharkNinja•Needham, MA

4h•$110,000 - $130,000•Onsite

About The Position

SharkNinja is a global product design and technology company that creates lifestyle solutions. We are building an AI-native culture and encourage bold experimentation. This role will own the development of Shark Beauty demonstrations and product stories, acting as the product expert for the Shark Beauty Experience. You will work hands-on with products in the lab, partnering with the Shark Beauty Lab and salon team to test prototypes, evaluate competitive products, and pressure-test performance, usability, claims, and routines. You will collaborate closely with Product Development, Marketing, Sales, Social/Creative, and PR to translate business objectives into compelling demonstrations and experiences. Additionally, you will engage with external experts, creators, and influencers to gather feedback and bring the outside world into the product development process. This role also involves leading and developing a small team of demo stylists and specialists, setting high standards for quality and accountability, and contributing to the development of repeatable and scalable demonstration processes.

Requirements

Experience in beauty, consumer products, product demonstration, experiential marketing, product education, product development, or a closely related field.
Strong hands-on product instincts and the ability to turn functional or technical product performance into compelling demonstrations, stories, and experiences.
A self-starter mindset: comfortable entering an ambiguous problem, getting hands-on, developing a point of view, testing ideas, and moving toward an answer without waiting for a playbook.
Experience working cross-functionally with Product Development, Marketing, Sales, Creative/Social, PR, or similar partners.
Ability to lead and develop a small team while remaining a strong individual contributor.
Strong creative judgment paired with the curiosity and rigor to understand what consumers want, why they want it, and how product performance enables that outcome.
Comfort working hands-on with prototypes and competitive products and giving direct feedback on performance, usability, claims, routines, and the overall experience.
Strong communication and presentation skills with the ability to work credibly with internal leaders, external experts, and partners.

Nice To Haves

Beauty experience or expertise across haircare, skincare, wellness, home environment, or related categories preferred
Experience as a stylist, esthetician, beauty educator, or in a dermatologist-adjacent role preferred
Experience developing before-and-after demonstrations, visible transformations, social-first product content, retailer education, or other high-impact product experiences.
Experience working in a lab, salon, education, or other hands-on product testing environment preferred

Responsibilities

Own development of Shark Beauty demonstrations and product stories that bring product superiority to life.
Work hands-on with products to identify the strongest proof points and determine the right way to demonstrate them.
Be the product expert for Shark Beauty Experience, developing a deep understanding of products, prototypes, competitive products, consumer needs, and performance.
Work inside the lab to figure out what the wow is, partnering with the Shark Beauty Lab and salon team to test prototypes, evaluate competitive products, and pressure-test performance, usability, claims, and routines.
Use Experience to help the business win by partnering closely with Product Development, Marketing, Sales, Social/Creative, and PR to translate inputs into demonstrations and experiences.
Bring the outside world in early by working directly with relevant experts, creators, affiliates, influencers, and other external voices.
Turn what you learn into actionable feedback for Product, Performance, and Marketing teams.
Lead and develop a small team of demo stylists and specialists, setting a high bar for quality and clear accountability.
Develop, refine, and execute demos personally when the work calls for it.
Help establish the tools, standards, libraries, and ways of working that allow the strongest Shark Beauty demonstrations and learnings to be repeated, improved, and scaled across products and audiences.