FP Movement Studio Experience Manager

Urban Outfitters•Los Angeles, CA

12d•Onsite

About The Position

We’re looking for a strategic and highly operational Studio Manager to lead the Studio teams across our growing store infrastructure. This is a multi-location leadership role responsible for creating consistency, accountability, and excellence across the FP Movement studio experience. Rather than managing a single studio, this person will manage and develop the Studio Managers who lead each individual location. You’ll be responsible for translating the broader studio vision into clear operating standards, supporting studios in their day-to-day leadership, and identifying opportunities to improve how our studios operate, deliver programming, and engage with their local communities. The ideal candidate is an exceptional people leader who can move seamlessly between big-picture strategy and operational detail. You know how to build systems without making an experience feel overly corporate, and you understand that the studio is both a physical space and an important expression of the brand.

Requirements

5–8+ years of experience in multi-unit operations, studio/fitness/wellness management, hospitality, retail, experiential, or a related field
Demonstrated experience managing managers and developing high-performing teams
Strong operational and organizational skills
Comfortable owning multiple locations, competing priorities, and complex workflows
Excellent communication and relationship-building skills
A thoughtful, hands-on leadership style with strong judgment
Ability to build scalable processes without losing the human element of the experience
Strong understanding of customer/member experience
Comfortable working cross-functionally and influencing without relying solely on authority
Willingness to travel between studio locations as needed
Willingness to work occasional evenings/weekends around major programming and events

Responsibilities

Own operational consistency across the studio network while allowing each location to maintain its local character
Develop and implement studio operating standards, processes, and best practices
Partner with cross-functional teams to improve studio workflows and overall store/studio performance
Monitor operational KPIs and identify opportunities for improvement
Ensure studios are appropriately staffed, organized, and equipped to deliver a high-quality experience
Help establish scalable systems as the studio footprint grows
Oversee the framework for instructor relationships across studios
Partner with studio teams in store to recruit, onboard, develop, and retain high-quality instructors
Establish standards for instructor communication, scheduling, performance, and experience
Help evolve the studio programming model based on customer feedback and community needs
Ensure programming remains consistent with the brand while allowing for local relevance
Oversee the studio residency model and ensure studios are effectively activating their local communities
Partner with the Community and Experiential teams to connect studio programming with broader brand initiatives
Establish best practices for local partnerships, community relationships, and studio events
Help studio teams identify opportunities to make their locations meaningful hubs within their communities
Develop a consistent framework for private events within the studio network
Partner with store teams to execute private events and special experiences
Ensure events meet operational, financial, and brand standards
Identify opportunities to use studios as experiential spaces beyond their core programming
Serve as the central connection between studio teams, retail teams and brand marketing
Translate company priorities into actionable plans for the studio teams
Surface trends, challenges, and opportunities across locations
Help shape the future operating model as the studio footprint expands