Part-Time Experience Host (Seasonal)

Imagine Children's Museum•Everett, WA

10d•Onsite

About The Position

The Experience Host is responsible for providing excellent customer service to all museum visitors and monitoring and maintaining museum exhibits and props. This position is primarily responsible for interacting with visitors to ensure they feel welcomed and oriented, monitoring and maintaining the museum’s exhibits, and working cooperatively with a dynamic team to ensure visitors have a positive experience.

Requirements

Excellent verbal communication skills and ability to present information clearly and confidently to visitors.
Excellent critical thinking and judgment skills.
Ability to connect with people of varying abilities and diverse backgrounds.
Ability to work collaboratively and independently.
Ability to be flexible and focus on solution-building.
Ability to stand and walk for extended periods of time.
Complete basic First Aid training.
Availability to work a flexible schedule including weekends and evenings.

Nice To Haves

Minimum 1 year customer service, retail, guest management, or hospitality experience preferred.
Minimum 1 year experience working with children in an educational or recreational setting in another museum or cultural institution, preschool or daycare, after school, summer camp or other family-oriented setting preferred.

Responsibilities

Interact with visitors in a friendly, professional manner and deliver exemplary customer service.
Offer prompts for play and suggestions for interaction to families navigating the Museum’s exhibits and spaces in a self-guided manner.
Support visitor operations and needs outside of the galleries.
Reset, restock, and maintain cleanliness of exhibits throughout the day.
Answer general visitor questions about the museum and exhibits.
Maintain current knowledge of museum programs, services, and events.
Help direct visitors within the museum.
Facilitate and assist with special events, parties, and rentals.
Attend required staff meetings.
Other duties as assigned.