Experience Design Lead

Concentrix•Usa, NE

5d•Onsite

About The Position

We're Concentrix, the intelligent transformation partner. We are a global technology and services leader that powers the world's best brands. We are solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we are the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients, hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. We are proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Requirements

A strong portfolio that both demonstrates your craft and effectively communicates your design process
You know how to leverage out of the box platforms and build components that can be reused
Proficiency with design software such as Figma, Adobe Creative Suite
Strong understanding of responsive design, UI patterns, layout, typography, and color
Ability to solve problems creatively and effectively
Accelerating work with using AI tools
Thrive in a fast-pace environment, working across multiple teams & projects simultaneously
Strong communication, presentation, and storytelling skills
Experience working in an Agile/Scrum development process
Experience in UX UI Engineering is a plus
Three plus years of relevant experience
Must reside in the United States or have a valid U.S. address for residence.

Responsibilities

Act as an independent lead designer on key projects and clients by bringing human-centered methodologies and processes to the creation of digital solutions
Translate user needs and business goals into design requirements, considering technological constraints.
Assist in design planning and execution.
Collaborate with a team of clients, designers, and consultants to define and document requirements, overall user experience vision on projects, and recommend strategically sound solutions to meet client’s business needs.
Communicate and articulate your design artifacts and vision clearly to internal teams and clients.
Create design systems and component libraries.
Create sketches, user journeys, user flows, wireframes, prototypes, site maps in a rapid, iterative fashion.
Create hi-fidelity comps, and responsive prototypes for both web-mobile and desktop.
Translate low-fidelity mockups and high-level user acceptance criteria into hi-fidelity comps and detailed design criteria for development.
Participate in user research, testing and provide recommendations and insights to maximize product value
Demonstrate expert-level achievement in at least 7 of the following areas: Prototyping, UX Research, Workshops, IA and Taxonomy, Component Libraries and Design Systems, Responsive Web, Mobile iOS+Android, Voice/Conversational UI, Inclusive Design, Retail and Direct-to-Consumer, Healthcare, Transportation, Telecom, Media or Technology, Energy, Loyalty and Membership programs, Enterprise-scale, digital products.