Experience Design Assistant

CARROLL COUNTY PUBLIC LIBRARY • Westminster, MD

8d • $20 - $29 • Onsite

About The Position

Engages customers in the Exploration Commons (EC) Makerspace and Teaching Kitchen and assists with their general needs. Assists in the implementation of instructional programming for the Makerspace and Teaching Kitchen. Performs administrative and clerical support as needed.

Requirements

• Commitment to outstanding internal and external customer service.
• Ability to use clear, professional communication to create and tailor instructions based on individual needs and experience.
• Ability to work independently and as a member of a team.
• Must be a self-starter and motivated to learn new technologies.
• Ability to learn kitchen and makerspace responsibilities and operate all EC equipment.
• High school diploma or GED
• At least one year of directly related experience with makerspace and commercial kitchen equipment
• Six months or more of customer service or retail experience
• Obtain Food Handler certification within the first six months of employment

Nice To Haves

• Associates degree or college coursework in a related field
• Instructional experience

Responsibilities

• Delivers exceptional customer service by assisting customers with their EC-related questions, including but not limited to, troubleshooting of all EC equipment.
• Assists in the preparation and wrap up of various programs at EC and may conduct programming as necessary.
• Ability to operate all audiovisual equipment in EC meeting rooms.
• Assists in the creation of content and examples to showcase applications of resources at EC.
• Maintains professional growth and development through participation in library teams, committees, outreach, and training activities.
• Communicates library policies and procedures to customers as appropriate.
• Performs other duties as instructed and assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED