American Girl Nashville-Experience Associate- Part time
About The Position
The Experience Associate is part of the Retail Team. This role involves Girl Ear Piercing, Doll ear piercing and Doll Hair Salon experience. The ideal candidate must have flexibility and availability on weekends. American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Requirements
- Must be willing to work a flexible retail schedule, including days, nights and weekends.
Nice To Haves
- High school degree or equivalent, preferred.
- Sales experience in the specialty retail or service industry, preferred.
- Experience styling hair, especially for dolls, preferred.
- Experience working with children, preferred.
Responsibilities
- Approach, acknowledge and assist customers promptly.
- Assess and meet customer merchandise and service needs, including special requests and resolving customer problems.
- Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products.
- Share information on store events, promotions and activities with customers.
- Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
- Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
- Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
- Collaborates with co-workers to create a positive work environment and assists in training new associates.
Benefits
- Competitive total pay programs
- Comprehensive benefits
- Resources to help empower a culture where every employee can reach their full potential
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
