Expeditor

Eagle Mountain Casino•Porterville, CA

1d•$17 - $17•Onsite

About The Position

The Expeditor serves as an intermediate between Guests and the kitchen Team Members. The Expeditor position requires an individual to be both an independent decision maker and a team player simultaneously.

Requirements

Must have excellent guest service skills.
Must be able to carry out tasks with or without limited supervision.
Must be able to communicate in a clear and concise manner.
Must be able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.

Responsibilities

Provide prompt, professional and friendly service to our guests.
Maintain the area clean, fully stocked and adhere to all policies and procedures.
Directly responsible for delivering food promptly and fresh/hot to guest tables and follow directions and assignments as requested by management.
Create a positive guest experience.
Smile, be helpful and friendly at all times.
Answer questions, take responsibility to get answers and anticipate our guest’s needs and problems.
Greet guests cordially when delivering items to the table or tables.
Assist guest(s) in any way possible to ensure guest satisfaction.
Adhere to sanitation rules and regulations.
Keep station stocked with necessary supplies at all times.
Maintain inventory of paper goods, trays, plates, bowls by keeping shelves organized and notifying Supervisor of need.
Knowledgeable of floor layout and table maps.
Assist servers in resetting their tables at all times if needed.
Breakdowns external expo line and cleans at the end of the shift.
Provide harmonious working environment while being sensitive to the needs of the team members and the guests.
Conduct any other related duties as assigned by Supervisor.