Expeditor (Distribution Center)

Copeland•Forney, TX

12d•Onsite

About The Position

Copeland has an exciting opportunity for you as an Expeditor! Based at our Forney, Texas Distribution Center, this role oversees the flow of customer orders from release through shipment, ensuring timely delivery and resolving issues that could impact customer commitments. Working across Operations, Materials, Inventory, Customer Service, Transportation, and Quality, you will coordinate priority and at-risk orders, remove bottlenecks, and improve communication and visibility throughout the process.

Requirements

Bachelor's degree in Supply Chain, Operations, Logistics, Business, or a related field
3+ years of experience in distribution, warehouse operations, customer service, materials planning, logistics, or supply chain
Strong understanding of warehouse operations, inventory control, and order fulfillment processes
Excellent organizational skills with the ability to manage multiple priorities simultaneously
Strong analytical and problem-solving skills with a bias for action
Effective communication skills with the ability to coordinate across multiple departments
Experience using ERP and Warehouse Management Systems (Oracle, SAP, Manhattan, etc.)
Advanced Microsoft Excel skills
Must be legally authorized to work in the United States. Sponsorship is not available for this position

Nice To Haves

Experience in high-volume distribution center operations
Experience coordinating customer-critical or expedited shipments
Knowledge of Lean, Continuous Improvement, or Root Cause Analysis
Experience developing operational dashboards and performance metrics
Experience with Sigma, Power BI, Tableau, SQL, or similar reporting tools

Responsibilities

Own and manage high-priority, customer-critical, and past-due orders from release through shipment
Monitor order flow across the distribution center and proactively address bottlenecks impacting delivery commitments
Partner with Operations, Materials, Inventory, Customer Service, Transportation, and Quality teams to resolve order execution issues
Escalate shortages, inventory discrepancies, transportation delays, system errors, and other risks that could affect customer deliveries
Lead daily hot-order reviews, track action items, and ensure timely completion of recovery plans
Track inbound materials, monitor staged shipments, and coordinate priorities to ensure on-time order fulfillment
Develop reporting and drive continuous improvement initiatives to improve order flow, reduce backlog, and enhance operational performance