Expat Tax Advisor

H&R Block•UNAVAILABLE, OH
•Remote

About The Position

The Expat Tax Advisor works with U.S. taxpayers living in more than 150 countries, providing U.S. tax preparation, planning, and audit representation through a virtual tax platform. The role supports H&R Block’s specialized international tax practice and includes building client relationships, researching country-specific tax issues, and helping clients complete and file accurate tax returns. The position is seasonal from January through October, with year-round employment opportunities for associates who are successful in their first year. Associates attend paid training at the start of the assignment and participate in ongoing continuing education.

Requirements

  • Bachelor’s degree in a related field, or equivalent through a combination of education and related work experience.
  • At least 1 year of related work experience.
  • Prior international tax experience.
  • Circular 230 credentials (Enrolled Agent, CPA, or Attorney), or willingness to obtain them within one year of employment.
  • Ability to communicate tax and financial advice clearly and effectively with the public in varied situations, including public speaking engagements.
  • Ability to learn quickly and ask questions.
  • Ability to serve clients remotely using virtual tools and systems.
  • Effective time management skills, including handling multiple tasks, prioritizing, and managing time in a fast-paced environment.
  • Effective oral, written, and interpersonal communication skills.

Nice To Haves

  • Ability to communicate effectively in multiple languages.
  • Customer service experience.
  • Prior experience preparing taxes for U.S. expatriates.

Responsibilities

  • Conduct tax interviews and analyze international tax issues to prepare complete and accurate tax returns for U.S. taxpayers in assigned countries or country groups.
  • Follow internal guidelines for reviewing and referring tax returns.
  • Provide clients with tax information and feedback related to tax preparation, and refer unresolved concerns to management.
  • Work with client service staff to finalize tax returns and instruct clients on electronic or mailed filing with the IRS or state revenue departments.
  • Use internal resources to research unclear tax issues presented by clients in assigned countries.
  • Attend paid initial training and participate in ongoing company continuing education.
  • Develop knowledge of foreign tax and financial systems in assigned countries to enhance the client experience.
  • Read business and tax publications as recommended by management.
  • Assist with transitioning acquired clients to the H&R Block brand.
  • Use prior global experience, education, or insights to build rapport and provide well-rounded service to clients in assigned countries.
  • Seek new clients through referrals from current clients and develop and execute client acquisition plans.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and comprehensive benefits.
  • Medical and prescription drug coverage for qualifying associates and eligible dependents.
  • 401(k) Retirement Savings Plan.
  • Employee Assistance Program.
  • Virtual fitness center programs.
  • Associate discount program.
  • Business Travel Accident Insurance.
  • Associate Tax Prep benefit.
  • Possible participation in incentive compensation or short-term incentive plans, subject to plan terms.
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