Expanded Function Dental Assistant

Heart City Health•Elkhart, IN

11d•Onsite

About The Position

Heart City Health is looking for an Expanded Function Dental Assistant! This is a wonderful opportunity to be part of a mission-driven organization dedicated to improving the health and well-being of our communities. As a valued member of our dental team, you will play an important role in delivering exceptional patient care while working alongside compassionate and talented professionals. We are committed to supporting your growth, fostering a collaborative environment, and ensuring you have the tools and resources needed to succeed. We look forward to learning more about you and exploring how your skills and passion for patient care can contribute to our team.

Requirements

Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding.
Excellent customer service skills; actively seeks ways to assist individuals within the scope of assigned duties
Good computer skills; Windows, Word and Excel specifically; Dentrix exposure preferred
Good time management skills; self evaluates the use of time and understands how others may be affected
Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing
Ability to work independently (self-motivating) and as part of a team
Ability to multi-task; comfortable in a fast-paced environment
Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors
Problem sensitivity skills; empathetic/understanding
Deductive reasoning and problem-solving skills
Organized and detail-oriented
Must have an Expanded Functions certification.
Minimum of 1-2 years experience as an expanded duties dental assistant
Must have a current Indiana x-ray license
Must have a current CPR card

Nice To Haves

Bilingual (English/Spanish) language skills preferred

Responsibilities

Greets and seats patients, making them as comfortable as possible
Checks every patient’s medical history for alerts, allergies and medications
Verifies procedure to be performed with patient; investigates further if a toothache is the chief complaint
Prepares proper procedural tray; associated instruments and materials
Prepares and maintains dental instruments (sterilize), rooms (sterilize), supplies and equipment (traps cleaned weekly)
Manages patient during dental procedures keeping them comfortable with mouths clean and dry for dentist
Transfers instruments to the dentist as required or requested
Places rubber dams as needed
Prepares dental materials, cements, amalgams, composites, impression materials, etc.
Documents patient chart as necessary regarding treatment necessary and/or already performed
Prevents and manages dental medical emergencies
Checks and maintains inventory; communicates needs for ordering purposes
Gives patients post op instructions as indicated
Enters complete and accurate chart notes documenting each patient’s visit
Prints out and delivers accurate route slips to front desk for patient check-out
Keeps rooms stocked with supplies and maintains orderliness
Takes dental radiographs
Assists hygienist as needed (coronal polishing and topical fluoride application if additional training has been completed)
Takes preliminary dental impressions and bite registrations for crowns
Fabricates temporary crowns
Applies pit and fissure sealants
Fits and places temporary crowns
Removes excess cement from fabricated restorations
Places amalgams/composites as requested by dentist
Schedules appointments and makes confirmation calls as needed using proper telephone etiquette
Pulls and/or files patient charts as needed
Answers phones as needed
Completes no-show letters weekly
Sends emails including radiographs to referral sources weekly
Other duties as assigned