Expanded Function Dental Assistant

Heart City Health•Elkhart, IN

4d•Onsite

About The Position

Heart City Health is looking for an Expanded Function Dental Assistant! This is a wonderful opportunity to be part of a mission-driven organization dedicated to improving the health and well-being of our communities. As a valued member of our dental team, you will play an important role in delivering exceptional patient care while working alongside compassionate and talented professionals. We are committed to supporting your growth, fostering a collaborative environment, and ensuring you have the tools and resources needed to succeed. We look forward to learning more about you and exploring how your skills and passion for patient care can contribute to our team.

Requirements

Must have an Expanded Functions certification.
Minimum of 1-2 years experience as an expanded duties dental assistant.
Must have a current Indiana x-ray license.
Must have a current CPR card.
N2O2 Certificate.

Nice To Haves

Bilingual (English/Spanish) language skills preferred.

Responsibilities

Provides quality care and services to patients by assisting dentists and other staff in a variety of patient care, office and laboratory duties.
Affects the efficiency and productivity of patient flow through timely, accurate, and professional preparation of patients and patient information, including taking and processing x-rays.
Affects favorable billing and collection outcomes.
Develops favorable relationships with all patients.
Establishes favorable working relationships with all staff members associated with clinic operations, including Patient Services Reps (PSR)), dental hygienists, dentists, and related staff.
Prepares and maintains dental instruments, materials, and equipment.
Collects and records patient health histories (dental and medical) and records information for dentist’s reference prior to examination.
Helps patients feel comfortable before, during, and after dental treatment.
Takes and processes x-rays.
Assists dentist chair-side by organizing and preparing instruments for dentist’s use and assisting as needed during procedures.
Advises patients in oral hygiene and dental care.
Follows through with post-visit duties.
Backs up the PSR positions, provides relief and support to PSR functions and performs office duties as requested.
Interacts positively with a diverse, sometimes difficult, and demanding patient population. Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.
Demonstrates commitment to the mission of the organization in promoting dental health.
Reads, writes, and maintains patient records and related administrative documentation.
Utilizes the requisite tools, systems, technology, and equipment in the collection of patient data, records management, and collections.
Demonstrates knowledge of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.
Takes dental radiographs.
Assists hygienist as needed (coronal polishing and topical fluoride application if additional training has been completed).
Takes preliminary dental impressions and bite registrations for crowns.
Fabricates temporary crowns.
Applies pit and fissure sealants.
Fits and places temporary crowns.
Removes excess cement from fabricated restorations.
Places amalgams/composites as requested by dentist.
Schedules appointments and makes confirmation calls as needed using proper telephone etiquette.
Pulls and/or files patient charts as needed.
Answers phones as needed.
Completes no-show letters weekly.
Sends emails including radiographs to referral sources weekly.