Part Time (20-29 Hours) Exit Booth Agent - Honolulu Airport

Enterprise Holdings•Honolulu, HI

2d•Onsite

About The Position

Enterprise Mobility has an amazing opportunity for a part-time Exit Booth Agent at the Honolulu Airport location. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process. This role facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. The agent performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits: Paid time off, Employee discount, Retirement savings plan including 401k with match and profit sharing, Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Training and development. This is a part-time position requiring a 20-29 hour work week. Two schedule options are available: Schedule 1: 4:30 PM to 11:00 PM, Friday through Sunday. Schedule 2: 5:00 AM to 10:30 AM, Tuesday through Friday. The rate of pay for this position starts at $18.56/hour.

Requirements

Must be at least 18 years old
Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be able to work 20-29 hour work week based on business needs

Responsibilities

Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.