Exit Booth Agent - PVD Airport

Enterprise Holdings•Warwick, RI

2d•Onsite

About The Position

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This pay for this position starts at $19.00 / hour, with all hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential. This Full-Time position is located at National/Alamo servicing TF Green Airport, located at 700 Jefferson Blvd, Warwick, RI 02886.

Requirements

Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year prior customer service, retail, or administrative support experience
Must have a valid US driver's license
Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related incidents on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work up to 40 hours a week and work the following shift/schedules: Sunday-Thursday 4:00pm-CLOSE

Responsibilities

Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Benefits

Generous Paid Time Off
Paid Holidays
Paid Volunteer Day
Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family
Retirement savings plan including 401k with matching profit sharing
Training and development
Education assistance
Medical & Prescription Coverage
Dental Coverage
Vision Coverage
Flexible Spending Accounts
Health Savings Accounts
Life Insurance
Long Term Disability
Employee Assistance Programs
PerkSpot Discounts
Travel Assistance