Exhibit Technician

THIRTEENTH FLOOR ENTERTAINMENT GROUP•Philadelphia, PA

1d•$23 - $23•Onsite

About The Position

Otherworld Philadelphia is seeking a full-time Exhibit Technician to support the ongoing technical operation and maintenance of its immersive exhibition. The role helps ensure exhibit technology—including audiovisual systems and interactive installations—remains functional and visually presentable for guests. The Exhibit Technician reports to the Technical Supervisor and works with the Exhibits department on installations, repairs, preventative maintenance, and ongoing development of the space. The position maintains and troubleshoots exhibit systems, supports facility readiness and special events, and contributes to the design and implementation of new exhibits and interactive elements. The ideal candidate is hands-on, detail-oriented, collaborative, and interested in immersive environments and emerging technologies. This is a full-time, non-exempt position with starting pay of $23.00 per hour.

Requirements

At least 3 years of experience in a technical role in an immersive exhibit, theme park, live entertainment, museum, gallery, or related environment.
Solid knowledge of entertainment technologies, including AV systems, lighting, control systems, sensors, and electromechanical components.
Experience with one or more of the following: TouchDesigner, Max MSP, Q SYS, GrandMA lighting, MadMapper, projection mapping, pixel mapping, or DMX lighting control.
Basic knowledge of C++, microcontroller programming, Arduino IDE, or Python.
Strong problem-solving and troubleshooting skills.
Strong communication, collaboration, and interpersonal skills.
Highly organized, with the ability to manage time and priorities in a dynamic environment.
Ability to work independently and as part of a team.
Ability to work flexible hours, including evenings, weekends, and holidays.
Comfort working at heights and using ladders; ability to operate lights and lift 50 pounds.
Must pass a background check and have reliable transportation.
Must be at least 18 years old and sign a non-disclosure agreement.

Responsibilities

Maintain, troubleshoot, and repair exhibit technologies, including sensors, microcontrollers, lighting, audio, video, projectors, pixel LEDs, and electromechanical components.
Inspect exhibits routinely, identify potential issues, communicate maintenance needs, and respond to technical problems during operating hours while minimizing guest disruption.
Support preventive maintenance, inventory management, equipment tracking, and software backups.
Communicate repair status, ongoing issues, and project progress to the Technical Supervisor and relevant team members.
Assist with maintaining exhibit software, IT systems, and network infrastructure.
Maintain workshop tools, equipment, and technical workspaces in an organized and functional condition.
Ensure exhibit spaces meet safety, cleanliness, visual presentation, and technical standards before and during operating hours.
Collaborate with the Technical Supervisor to plan and carry out repairs, improvements, and technical upgrades.
Conduct safety checks and equipment inspections.
Support daily facility preparation and operational readiness with the Exhibits and Operations teams.
Support the technical setup, operation, and breakdown of concerts and special events, including audio, video, lighting, projections, and staging.
Monitor technical inventory and communicate purchasing or replacement needs.
Follow procedures for exhibit opening, closing, maintenance, and daily operations; complete operational documentation and maintenance reports accurately and on time.
Assist other departments when operational needs arise.
Participate in the design, fabrication, installation, and implementation of new exhibits, interactive elements, and technical enhancements.
Collaborate with Props and Technical teams to integrate technology, creative design, and functionality.
Offer technical recommendations and creative feedback to improve exhibit interactivity, reliability, and guest engagement.
Test, troubleshoot, and refine new installations and interactive experiences before opening.
Contribute to creative and technical development projects that enhance Otherworld Philadelphia.