CCWH - Reallocation for an Exhibit Developer and GSA Manager

State of Colorado • Denver, CO

14h • Onsite

About The Position

This position serves to assist the museum director in managing properties held by History Colorado outside of the History Colorado Center, specifically the Center for Colorado Women’s History. The role focuses on the management of exhibit implementation, guest services, volunteer coordination, and operational systems provided by the Center for Colorado Women’s History. Additionally, the coordinator ensures admission and gift shop goals are met while supporting sustainable facility operations and income-generating activities.

Requirements

• Three (3) years of full-time professional experience in a museum setting with a primary focus on: Guest services and gift shop management.
• Supervision of volunteer programs.
• Public programming development related to history content.
• At least two (2) of those years must include professional experience with a primary focus on the development of exhibitions for a museum.
• A bachelor’s degree from an accredited institution or college in History, Women’s/Gender Studies, Museum Studies, or another relevant field will count for 1 year of required experience.
• Excellent interpersonal and communication skills.
• Project management skills: ability to multitask, problem-solve, prioritize, create systems and processes, and collaborate with and engage others.
• Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions.
• Detail oriented.
• Excellent communication skills; able to communicate effectively and articulately in writing and orally with diverse communities in all corners of the state.
• Work well under pressure.
• Strong relationship management skills and excellent representation of the department in community interactions.
• A proven track record for developing and maintaining trusted relationships with stakeholders and industry experts.
• Excellent negotiation and consensus building skills.
• Proactive approaches to problem-solving and with strong decision-making capability.
• Highly resourceful team-player, with the ability to also be extremely effective independently.

Nice To Haves

• A strong background in history, with general knowledge of Colorado history.
• A background in gender studies.
• Experience in retail sales and customer service.
• Experience in volunteer supervision.
• Experience and confidence in editing multiple styles of writing.
• Strong communication skills, both written and verbal.
• The ability to establish and manage multiple project schedules.
• Basic research abilities.
• An enthusiasm to explore ideas, amplify diverse voices, and help others discover what makes Colorado, Colorado.
• Basic design skills with Adobe InDesign and Canva.
• Relevant experience working for the State of Colorado.

Responsibilities

• Coordinate and lead CCWH team in producing exhibitions that align with our museum’s vision and mission.
• Coordinate the design, production, and installation of one “marquee” exhibition per year on average, up to two temporary exhibitions, seasonal exhibitions, and self-guided interpretation.
• Coordinate exhibition design concepts from initial concept through completion, installation and maintenance.
• Complete historical research, descriptive writing, and coordination among other professionals to produce an exhibit for public viewing and engagement.
• Conceptualize, articulate and illustrate design concepts through renderings in response to collaboration with developers and curators as necessary.
• Design exhibits to maximize in-house production and coordinate vendors when necessary.
• Provide project management, including timelines, budgets, and content from internal and external partners.
• Create technical drawings for out-of-house production.
• Provide a welcoming environment for museum guests, responding to guest questions about the museum and the surrounding area.
• Manage the reception desk and provide strong customer service to guests.
• Answer and direct phone traffic.
• Prepare the museum for tours by deactivating alarms and unlocking doors and making other preparations to open and close facilities.
• Manage gift shop sales and cash register, including opening and closing register, tracking sales records, reporting daily sales transactions and attendance, and preparing deposits.
• Manage the preparation of accounting reports.
• Monitor gift shop inventory, including purchases, tracking, and reporting.
• Manage reservations for events and programs; create registration and guest lists; and support set-up and take-down for events.
• Manage facility rentals at the museum.
• Provide strong service to potential rental clients, including providing walk-throughs, managing rental contracts and calendar, and collecting and tracking deposits and fees.
• Recruit, train, schedule, and evaluate the work of guest services staff and volunteers, including offering ongoing training and updates.
• Collaborate with director, educator, and other staff to support museum programs, exhibits, and other activities.

Benefits

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance, plus additional optional life insurance options
• Short- and long-term disability coverage
• 11 paid holidays per year plus generous vacation and sick leave accruals
• BenefitHub state employee discount program
• State of Health employee wellness program
• Excellent work-life programs, such as flexible schedules and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level