Executive Virtual Assistant, Case Worker & Brand Ambassador (Bilingual)

New Comienzos

1d • $25,000 • Remote

About The Position

At New Comienzos, we don’t just fill positions—we build people who help carry this mission forward. This role is for someone who can operate with precision, empathy, and ownership at the same time. You will work directly with leadership while also supporting individuals from our community—many navigating real-life transitions and challenges. This is where operations meet human impact. This role is for someone who takes initiative without waiting to be told, communicates with clarity, professionalism, and empathy, can handle multiple priorities while staying organized, feels comfortable representing the organization in professional and public spaces, and understands that behind every task, there is a person depending on the outcome. If you are looking for a routine-only role or need constant supervision, this may not be the right fit.

Requirements

• 2+ years supporting executives or leadership teams
• Experience in: Executive / Virtual Assistant
• Experience in: Community support or case work
• Experience in: Brand, communications, or public-facing roles
• Bilingual English/Spanish (90–100%)
• Strong organization, attention to detail, and follow-through
• Confidence in professional and public environments
• Based in Mexico City (CDMX)
• Valid U.S. visa + availability to travel when needed

Responsibilities

• Manage calendars, scheduling, and coordination
• Oversee communications, inboxes, and follow-ups
• Support reports, presentations, and internal systems
• Assist with invoicing, payroll coordination, and admin processes
• Be a first point of contact for individuals seeking guidance
• Help connect people to programs, services, and opportunities
• Ensure follow-up and continuity of support
• Track interactions with care and attention to detail
• Represent New Comienzos with professionalism and empathy
• Support outreach, storytelling, and communication
• Participate in meetings, events, and presentations when needed

Benefits

• $25,000 MXN net/month
• Up to +20% performance bonus
• Remote-first work environment (90%)
• Paid travel for key events (limited)
• 5 PTO days per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 1-10 employees