About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Requirements

  • Experience leading strategy and execution of Commercial operations across streaming, physical & digital retail, and e-commerce.
  • Experience overseeing the launch and growth of new initiatives.
  • Experience establishing, monitoring, and delivering on key performance indicators (KPIs).
  • Experience developing and maintaining strong relationships with DSPs, retailers, distributed labels, artist teams, and other strategic partners.
  • Experience collaborating with senior leadership to align strategy with company-wide priorities.
  • Experience monitoring industry trends, competitor activity, and consumer behavior.
  • Experience partnering with A&R, Marketing, Digital, Promotion, and Creative teams.
  • Experience optimizing customer journeys across e-Commerce touchpoints.
  • Experience driving innovation in streaming, e-commerce, and physical product strategies.
  • Experience developing and executing data strategies to inform marketing campaigns, artist development, and release planning.
  • Experience leading a team of analysts focused on industry reporting, consumer insights, audience segmentation, and behavioral trends.
  • Experience translating complex data sets into actionable insights.
  • Experience overseeing the build and maintenance of dashboards, reports, and predictive models.
  • Experience driving innovation in the use of first-party, second-party, and third-party data.
  • Experience managing relationships with data providers.
  • Experience acting as a thought leader on audience intelligence.
  • Experience presenting key findings and strategic recommendations to senior leadership and artist teams.
  • Experience working with other departments to maximize audience opportunities.

Nice To Haves

  • Experience with Artificial Intelligence innovation.

Responsibilities

  • Lead the strategy and execution of MCA’s Commercial operations across streaming, physical & digital retail, and e-commerce.
  • Oversee the launch and growth of a new music distribution initiative, ensuring it aligns with company goals and artist needs while driving topline revenue and increased market share.
  • Establish, monitor, and deliver on key performance indicators (KPIs) to increase revenues, grow MCA’s overall industry market share, and enhance consumer engagement.
  • Develop and maintain strong relationships with DSPs, retailers, distributed labels, artist teams, and other strategic partners.
  • Collaborate with UMG, REPUBLIC, and MCA senior leadership to align Commerce strategy with company-wide priorities and artist initiatives.
  • Monitor industry trends, competitor activity, and consumer behavior to identify new revenue opportunities.
  • Partner with A&R, Marketing, Digital, Promotion, and Creative teams to design and execute campaigns that drive topline revenue.
  • Optimize the customer journey across all e-Commerce consumer touchpoints to maximize engagement and conversion.
  • Drive innovation in streaming, e-Commerce, and physical product strategies including soft-goods and non-traditional merchandise initiatives to stay ahead of market shifts and industry trends.
  • Develop and execute a data strategy to inform marketing campaigns, artist development, and release planning.
  • Lead a team of analysts focused on industry reporting, consumer insights, audience segmentation, and behavioral trends across platforms (e.g., streaming, CRM, social media, web).
  • Translate complex data sets into actionable insights that guide executive and cross-functional decision-making.
  • Oversee the build and maintenance of dashboards, reports, and predictive models to monitor fan engagement and campaign performance.
  • Drive innovation in the use of first-party, second-party, and third-party data to identify growth opportunities for the label and its artists (in addition to Artificial Intelligence innovation).
  • Manage relationships across all data providers including UMG Corporate, Luminate, Billboard, Chartmetric, etc.
  • Act as a thought leader on audience intelligence, staying ahead of industry trends and technologies.
  • Present key findings and strategic recommendations to senior leadership and artist teams.
  • Work with other departments to maximize audience opportunities across different mediums.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 100% coverage for out-patient in-network mental health services
  • Fertility coverage for eligible medical plan participants
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • Student Loan Repayment Assistance
  • Tuition Reimbursement
  • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent
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