Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - South Portland, ME

Target•South Portland, ME

13d•Onsite

About The Position

The Executive Team Leader Specialty Sales is responsible for driving total store sales and creating a guest-obsessed culture. This role involves leading a team of consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising. Teams in Apparel & Accessories (A&A), Beauty, and Electronics focus on guest experience while ensuring product availability and ease of shopping. The role offers opportunities for team members to build and develop skills for a career, gaining knowledge in guest service fundamentals, retail business fundamentals, sales trends, inventory management, guest shopping patterns, pricing and promotions strategies, and team management. The position requires managing multiple specialty businesses, balancing team member expertise, understanding competitors, and managing a team of hourly team members and leaders. The Executive Team Leader will also be responsible for recruiting, selecting, and talent management of hourly team members and leaders.

Requirements

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

Knowledge of guest service fundamentals
Experience building and managing a guest first culture on your team
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

Drive total store sales and understand the impact of departments and team on total store profitability.
Create a guest-obsessed culture and lead the team to prioritize guest experience and achieve sales goals.
Create schedules and make adjustments based on guest traffic and business needs.
Manage the team to plan merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
Assess the competition and leverage guest insights and feedback to drive the business.
Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
Build a team of consultants knowledgeable and passionate about Apparel and Accessories, Beauty, and Electronics.
Manage and develop a sales force using selling training techniques.
Lead A&A, Beauty, and Electronics backroom processes, organization, layout, and replenishment of the sales floor.
Lead the team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.
Ensure fitting rooms are used as an extension of the sales floor and are welcoming.
Plan, lead, and follow up on organizational and operational change.
Anticipate and identify changes in unique store trends.
Anticipate staffing needs, talent plan, and recruit for both long and short term.
Develop and coach the team and Team Leaders to elevate their skills and expertise.
Lead team onboarding, learning, and help close product knowledge and skill gaps through development, coaching, and team interactions.
Establish a culture of accountability through clear expectations and performance management.
Provide service and a shopping experience that meets the needs of the guest.
Demonstrate a culture of ethical conduct, safety, and compliance, and lead and hold the team accountable.
Address store needs, including emergencies and regulatory visits.
Follow all safe and secure training and processes as a key carrier.