Executive Team Leader Specialty Sales (Assistant Manager Sales & Service) - Chesterfield, MO

Target • Chesterfield, MO

1d • Onsite

About The Position

The Executive Team Leader Specialty Sales is responsible for leading a team of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom. This role provides opportunities to gain knowledge of guest service fundamentals, retail business fundamentals, and experience in managing a team to deliver on sales goals. The role also involves managing multiple specialty businesses, balancing team member expertise, and developing strategies and goals for sales teams.

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

• Experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
• Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
• Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
• Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals
• Create schedules and make adjustments as needed to align to guest traffic and business needs
• Manage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotions
• Know and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
• Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and Electronics
• Manage and develop a sales force using selling training techniques
• Lead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests
• Lead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areas
• Ensure fitting rooms are used as an extension of the sales floor and are welcoming
• Plan, lead and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Anticipate staffing needs, talent plan and recruit – both long and short term
• Develop and coach your team and Team Leaders to elevate their skills and expertise
• Lead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions
• Establish a culture of accountability through clear expectations and performance management
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
• Address store needs (emergency, regulatory visits, etc.)
• As a key carrier, follow all safe and secure training and processes
• All other duties based on business needs

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees