Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Mission Viejo, CA

Target • Mission Viejo, CA

3d • Onsite

About The Position

The Executive Team Leader Specialty Sales is responsible for leading a team of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations. This role focuses on driving guest experience and managing tasks related to product availability and presentation in departments such as Apparel & Accessories, Beauty, and Electronics. The position offers opportunities for team members to build and develop skills for a career, gaining knowledge in guest service fundamentals, retail business operations, sales trends, inventory management, and team leadership. The role involves managing multiple specialty businesses, setting workload plans, and developing strategies to meet sales goals.

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

• Knowledge of guest service fundamentals, experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
• Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
• Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales and understand the impact of departments and team on profitability.
• Create a guest-obsessed culture and lead the team to prioritize guest experience and sales goals.
• Create schedules and adjust them based on guest traffic and business needs.
• Manage the team to plan merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
• Assess competition and leverage guest insights to drive business and become the destination of choice.
• Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
• Build a team of consultants knowledgeable and passionate about Apparel and Accessories, Beauty, and Electronics.
• Manage and develop a sales force using selling training techniques.
• Lead backroom processes, organization, layout, and replenishment of the sales floor for A&A, Beauty, and Electronics.
• Lead the team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.
• Ensure fitting rooms are used as an extension of the sales floor and are welcoming.
• Plan, lead, and follow up on organizational and operational changes.
• Anticipate and identify changes in store trends.
• Anticipate staffing needs, talent plan, and recruit for both short and long term.
• Develop and coach the team and Team Leaders to elevate their skills and expertise.
• Lead team onboarding, learning, and help close product knowledge and skill gaps through development and coaching.
• Establish a culture of accountability through clear expectations and performance management.
• Provide service and a shopping experience that meets guest needs.
• Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
• Address store needs, including emergencies and regulatory visits.
• Follow all safe and secure training and processes as a key carrier.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree