Executive Team Leader Specialty Sales (Assistant Manager Merchandising & Service) - Grand Rapids East

Target•Grand Rapids, MI

8h•Onsite

About The Position

The Executive Team Leader Specialty Sales is responsible for leading a team of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations. This role involves inspiring guests and building sales in departments such as Apparel & Accessories (A&A), Beauty, and Electronics. The team prioritizes guest experience while ensuring product availability and ease of shopping through tasks like pulling, filling, pricing, staging, and maintaining the sales floor and backroom. Target aims to provide meaningful experiences that help team members build and develop skills for a career. This role offers knowledge of guest service fundamentals, retail business fundamentals, and experience in managing teams to achieve sales goals. It also involves managing multiple specialty businesses, understanding competitors, and developing talent.

Requirements

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

Knowledge of guest service fundamentals
Experience building and managing a guest first culture on your team
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

Drive total store sales and understand the impact of departments and team on profitability.
Create a guest-obsessed culture and lead the team to prioritize guest experience and sales goals.
Create and adjust schedules based on guest traffic and business needs.
Manage the planning of merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
Assess competition and leverage guest insights to drive business.
Work a schedule that aligns with guest and business needs, including early morning, evening, overnight shifts, and weekends.
Build a team of knowledgeable and passionate consultants in Apparel and Accessories, Beauty, and Electronics.
Manage and develop a sales force using selling training techniques.
Lead backroom processes, organization, layout, and replenishment of the sales floor for A&A, Beauty, and Electronics.
Lead the team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.
Ensure fitting rooms are welcoming and used as an extension of the sales floor.
Plan, lead, and follow up on organizational and operational changes.
Anticipate and identify changes in store trends.
Anticipate staffing needs, talent plan, and recruit for both long and short term.
Develop and coach the team and Team Leaders to elevate their skills and expertise.
Lead team onboarding, learning, and help close product knowledge and skill gaps through development and coaching.
Establish a culture of accountability through clear expectations and performance management.
Provide service and a shopping experience that meets guest needs.
Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
Address store needs, including emergencies and regulatory visits.
Follow all safe and secure training and processes as a key carrier.