About The Position
The Executive Team Leader Specialty Sales is responsible for leading teams in Apparel & Accessories (A&A), Beauty, and Electronics. This role focuses on driving sales through active selling, compelling visual merchandising, and ensuring a positive guest experience. Team members in this role will manage daily operations, including inventory management, sales planning, and team development, while creating inspiring guest experiences and maintaining product availability on the sales floor and in the backroom.
Requirements
- 4 year degree or equivalent experience
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Climb up and down ladders
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Nice To Haves
- Knowledge of guest service fundamentals, experience building and managing a guest first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
- Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
- Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
Responsibilities
- Drive total store sales and understand the impact of specialty departments on overall profitability.
- Create a guest-obsessed culture and lead the team to prioritize guest experience and achieve sales goals.
- Create and adjust schedules based on guest traffic and business needs.
- Manage the team to effectively plan merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
- Assess the competition and leverage guest insights to drive business objectives.
- Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
- Build a team of knowledgeable and passionate consultants for Apparel and Accessories, Beauty, and Electronics.
- Manage and develop the sales force using selling training techniques.
- Lead A&A, Beauty, and Electronics backroom processes, organization, layout, and replenishment of the sales floor.
- Lead the team to deliver inspiring visual moments in A&A, Home, Baby, and other seasonally relevant areas.
- Ensure fitting rooms are used as an extension of the sales floor and are welcoming.
- Plan, lead, and follow up on organizational and operational changes.
- Anticipate and identify changes in store trends.
- Anticipate staffing needs, talent plan, and recruit for both short and long term.
- Develop and coach the team and Team Leaders to elevate their skills and expertise.
- Lead team onboarding, learning, and help close product knowledge and skill gaps through development and coaching.
- Establish a culture of accountability through clear expectations and performance management.
- Provide service and a shopping experience that meets guest needs.
- Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
- Address store needs, including emergencies and regulatory visits.
- Follow all safe and secure training and processes as a key carrier.
Benefits
- Comprehensive health benefits and programs (medical, vision, dental, life insurance)
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
