Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service)

Target • Portland, OR

1d • Onsite

About The Position

The Executive Team Leader Specialty Sales is responsible for leading a team of specialized consultants who provide tailored suggestions and solutions through compelling visual merchandising presentations that inspire guests and build the basket. This role involves prioritizing guest experience while ensuring product availability and ease of shopping through tasks like pulling, filling, pricing, staging, and maintaining the sales floor and backroom. The position offers meaningful experiences to build and develop skills in guest service fundamentals, retail business fundamentals, department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies, workload planning, team management, competitor analysis, and talent management. The Executive Team Leader will also be responsible for setting and planning the department's monthly/quarterly workload, managing multiple businesses, and developing business-specific strategies and goals.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with and managing team through ambiguity
• Comfortable managing conflict, leading, and holding others accountable
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Relate well with and interact with all levels of the organization
• Learn and adapt to current technology needs
• Independently manage workload and prioritize tasks
• Ability to access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely (including frequently lifting or moving merchandise up to 44 pounds) without additional assistance from others
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Reliable and prompt attendance necessary
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Nice To Haves

• Skills in guest service fundamentals
• Skills in building and managing a guest-first culture
• Skills in retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Skills in setting and planning of department(s) monthly/quarterly workload
• Skills in managing multiple businesses and balancing team member expertise
• Skills in leveraging competitors' insights
• Skills in recruiting, selecting, and talent management of hourly team members and leaders
• Skills in leading inspiring visual moments using Visual Standards and Guiding Principles
• Skills in leading merchandise protection strategies

Responsibilities

• Consistently delivers guest experience commitments.
• Holds Team Leaders (TLs) accountable to deliver exceptional guest experiences through consistent accountability, team development, training, and recognition.
• Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.
• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors.
• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.
• Partners across teams to create an easy, inspiring, and friendly guest experience.
• Drives total store sales and demonstrates how the team and departments contribute to total store profitability.
• Leads the team to prioritize the guest experience and deliver on store sales goals.
• Creates, leads, and models a culture of executing all best practices as outlined with team onboarding, learning, and required training; helps close skill gaps through development, coaching, and team interactions.
• Demonstrates inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Creates schedules and makes adjustments as needed to align to guest traffic and business needs.
• Manages the team to effectively plan merchandising, sampling, and promotions.
• Develops working relationships with third-party vendors and oversees Team Leaders' management of vendor performance.
• Assesses the competition and leverages guest insights and feedback to drive the business forward.
• Builds and leads a team of consultants that support total store functions.
• Leads the team to deliver inspiring visual moments using Visual Standards and Guiding Principles.
• Ensures the team prioritizes the guest experience by maintaining welcoming, clean, and safe fitting rooms.
• Plans, leads, and follows up on organizational and operational change.
• Anticipates and identifies changes in unique store trends.
• Anticipates staffing needs while managing talent planning and recruitment, leading team onboarding, and closing product knowledge and skill gaps through development, coaching, and team interactions.
• Develops and coaches the team and Team Leaders to provide a shopping experience that meets the needs of the guest.
• Creates a culture of accountability through clear expectations and performance management.
• Trains the team to provide service and a shopping experience that meets the needs of the guest.
• Demonstrates a culture of ethical conduct, safety, and compliance; leads and holds the team accountable to work in the same way.
• Develops and leads a safety culture and performance of the department through modeling and recognizing safe behaviors, identifying and correcting hazards, holding the team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Leads an in-store security culture by focusing on deterrence, response, and resolution to improve physical security processes.
• Leads merchandise protection strategies across the total store, including ordering, storage, and application as directed by best practices.
• Addresses all store emergency and compliance needs.
• As a key carrier, implements all safe and secure training and processes.
• Regularly assumes store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts.
• Performs other duties based on business needs.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree