About The Position
The Specialty Sales Executive Team Leader role is responsible for driving total store sales by leading a team of consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations. This role focuses on inspiring guests and building the basket, particularly in the Apparel & Accessories (A&A), Beauty, and Electronics departments. Teams in these areas prioritize guest experience while ensuring product availability and ease of shopping through tasks like pulling, filling, pricing, staging, and maintaining the sales floor and backroom. Target aims to provide meaningful experiences that help team members build and develop skills for a career. This role offers knowledge in guest service fundamentals, building a guest-first culture, retail business fundamentals (sales trends, inventory management, guest shopping patterns, pricing, promotions), and experience in setting and planning department workload to meet business priorities and sales goals. The role also involves managing multiple specialty businesses, understanding competitor insights, managing hourly team members and leaders, and developing specific business strategies and goals. Skills in recruiting, selecting, and talent management are also key.
Requirements
- 4 year degree or equivalent experience
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
- Accurately handle cash register operations
- Climb up and down ladders
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
Nice To Haves
- Experience building and managing a guest first culture on your team
- Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
- Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
- Ability to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each department
- Knowledge of competitors and ability to leverage insights that drive business objectives in each specialty department
- Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
- Skills in recruiting, selecting and talent management of hourly team members and leaders
Responsibilities
- Drive total store sales and understand departmental impact on profitability.
- Create a guest-obsessed culture and lead the team to prioritize guest experience and sales goals.
- Create and adjust schedules based on guest traffic and business needs.
- Manage merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
- Assess competition and leverage guest insights to drive business.
- Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
- Build a team of knowledgeable and passionate consultants in Apparel & Accessories, Beauty, and Electronics.
- Manage and develop the sales force using selling training techniques.
- Lead backroom processes, organization, layout, and replenishment for A&A, Beauty, and Electronics.
- Lead the team to deliver inspiring visual merchandising in A&A, Home, Baby, and other seasonal areas.
- Ensure fitting rooms are welcoming and used as an extension of the sales floor.
- Plan, lead, and follow up on organizational and operational changes.
- Anticipate and identify changes in store trends.
- Anticipate staffing needs, develop talent plans, and recruit for both short and long-term needs.
- Develop and coach team members and Team Leaders to elevate their skills.
- Lead team onboarding, learning, and address product knowledge and skill gaps through development and coaching.
- Establish a culture of accountability through clear expectations and performance management.
- Provide service and a shopping experience that meets guest needs.
- Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
- Address store needs, including emergencies and regulatory visits.
- Follow all safe and secure training and processes as a key carrier.
Benefits
- Comprehensive health benefits and programs
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k)
- Employee discount
- Short term disability
- Long term disability
- Paid sick leave
- Paid national holidays
- Paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
