Executive Team Leader Human Resources (Assistant Manager HR)- Hagerstown, MD

Target • Hagerstown, MD

3d • $64,000 - $128,000 • Onsite

About The Position

The Executive Team Leader HR is responsible for championing change, proactively removing roadblocks, and building diverse and inclusive talent strategies to achieve Target's guest-centric mission. This role involves leading a team of HR Experts and Team Leaders to support store teams and leaders in building a passionate sales force and a positive work environment. A significant portion of time is spent on the sales floor, acting as a consultant to peers and driving business improvements. The role offers opportunities to gain experience in HR strategy, financial reporting, employment law, talent management, and coaching leaders. It is a dynamic role where no two days are the same, involving a mix of team interaction, sales floor presence, and strategic HR functions.

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations

Nice To Haves

• Experience creating and managing HR strategies and goals; delivering results through your team
• Ability to read financial reporting and interpret data
• Knowledge of federal, state and local employment laws
• Skills in recruiting, selecting and talent management of hourly team members and leaders
• Ability to support business leaders; coaching and consulting with them in growing the business and selecting and developing their teams
• Ability to influence across levels and partners (e.g. hourly team members, senior leaders)

Responsibilities

• Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Drive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitability.
• Plan, lead and follow-up on organizational and operational change.
• Anticipate and identify changes in unique store trends.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.
• Champion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performance.
• Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors.
• Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members.
• Engage and educate store team on Target’s community initiatives.
• Build relationships that are important to the store’s community to address the most pressing local needs.
• Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism.
• Take an active role in the development of leaders to be champions of a guest-centric culture.
• Lead an open-door culture where team members feel heard and issues are quickly resolved.
• Support leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.
• Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed.
• Leverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs.
• Develop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose.
• Effectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption.
• Develop and coach your team leaders to elevate the skills and expertise of the team.
• Establish a culture of accountability through clear expectations and performance management.
• Provide service and a shopping experience that meets the needs of the guest.
• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
• As a key carrier, follow all safe and secure training and processes.
• Address store needs (emergency, regulatory visits, etc.).

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree