About The Position

The Executive Team Leader Human Resources leads human resources strategy and operations at a Target store. This role leads HR Experts and Team Leaders, where applicable, and partners with store leaders to build and develop teams that support a guest-centric business. The position spends substantial time with the team and on the sales floor, consulting with peers and identifying ways to advance store performance. It offers experience in HR strategy, financial reporting, employment laws, recruiting, talent management, coaching, and organizational development. The role supports team member engagement, equitable and inclusive workplace experiences, staffing and scheduling strategies, hiring and onboarding, culture programs, and leadership development. It also contributes to sales and profitability, guest service, community engagement, operational change, and store safety and compliance. Work takes place in a busy retail environment and includes a flexible schedule, including nights, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and independently prioritize tasks.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Lead and model a service culture that prioritizes the guest experience; train and coach teams on service expectations.
  • Promote diversity, equity, inclusion, and belonging through ongoing development, inclusive behavior, and proactive bias management.
  • Drive total store sales and understand the team’s contribution to store profitability.
  • Plan, lead, and follow up on organizational and operational change; identify store trends and assess competition.
  • Use guest insights and feedback to improve the business and help make the store a destination of choice.
  • Recognize and reward strong guest-service performance and reinforce continuous learning in service and sales behaviors.
  • Support leaders in building equitable experiences and an inclusive culture that values all team members.
  • Engage and educate store teams on Target community initiatives; build local community relationships and use gift card and volunteer accounts to support awareness and volunteerism.
  • Develop leaders to champion a guest-centric culture and maintain an open-door culture where team members are heard and issues are resolved promptly.
  • Coach leaders on scheduling practices that consider guest needs and team member preferences; develop staffing strategies that improve schedule predictability and identify external staffing needs.
  • Guide store leaders in hiring and onboarding talent aligned with guest and business needs.
  • Develop HR Experts and Team Leaders, where applicable, to support the store team, solve problems, remove roadblocks, and connect team members to Target’s purpose.
  • Plan and manage team programs related to culture, pay, rewards, and benefits to support engagement and minimize business disruption.
  • Coach team leaders, set clear expectations, and use performance management to establish accountability.
  • Provide a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Medical, vision, dental, and life insurance, plus other health benefits and programs for eligible team members and dependents.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs.
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