Executive Team Leader, Human Resources (Assistant Manager, Santa Rosa)

Target•Santa Rosa, CA

6d•$83,200 - $130,000•Onsite

About The Position

The Executive Team Leader, Human Resources (Assistant Manager) role at Target involves leading a team of HR Experts and Team Leaders to support store teams and leaders in building a sales force that is passionate about exceeding guests’ expectations and creating a positive work environment. This position requires spending significant time on the sales floor, acting as a consultant to peers, and driving the business forward. The role offers opportunities to gain experience in HR strategy, financial reporting, employment law, talent management, and leadership coaching. A typical day involves leading a service culture, promoting diversity and inclusion, driving sales, managing change, understanding the competition, and fostering a positive work environment. Responsibilities also include supporting community initiatives, developing leaders, resolving issues, creating schedules, hiring and onboarding talent, and managing operational programs. The role emphasizes ethical conduct, safety, and compliance, with key carrier responsibilities also included.

Requirements

4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Responsibilities

Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Drive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitability
Plan, lead and follow-up on organizational and operational change
Anticipate and identify changes in unique store trends
Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
Champion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performance
Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors
Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
Engage and educate store team on Target’s community initiatives
Build relationships that are important to the store’s community to address the most pressing local needs.
Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism.
Take an active role in the development of leaders to be champions of a guest-centric culture
Lead an open-door culture where team members feel heard and issues are quickly resolved
Support leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.
Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed
Leverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs
Develop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose
Effectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption
Develop and coach your team leaders to elevate the skills and expertise of the team
Establish a culture of accountability through clear expectations and performance management
Provide service and a shopping experience that meets the needs of the guest
Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs