Executive Team Leader GM Sales - Overnight (Assistant Manager General Merchandise) - Orlando, FL

Target • Orlando, FL

1d • Onsite

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Sales Executive Team Leader can provide you with knowledge of guest service fundamentals, retail business fundamentals, experience setting and planning department workload, knowledge of the competition, and experience managing a team of hourly team members and leaders.

Requirements

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders

Nice To Haves

• Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Knowledge of the competition; leveraging insights to drive business objectives
• Experience managing a team of hourly team members and leaders; creating business specific strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

• Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
• Manage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
• Manage a team of experts in operations, accuracy and efficiency
• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
• Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
• Create a scheduling plan in partnership with your team leaders based off of monthly and weekly business workload and guest traffic
• Conduct regular check-ins with your team to ensure completion of tasks and workload
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
• Oversee Team Leaders workload planning including transitions, revisions and sales plans for all GM areas
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Plan, manage and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Develop and coach your Team Leaders to elevate the skills and expertise of the team
• Establish a culture of accountability through clear expectations and performance management
• Anticipate staffing needs, talent plan and recruit – both long and short term
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

Benefits

• Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree