About The Position

Experts of operations, process , and efficiency who enable a consistent experience for all of our guests . Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities . At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Sales Executive Team Leader can provide you with the skills and experience of : G uest service fundamentals and experience building and managing a guest - first culture on your team R etail business fundamentals , including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies Leading a team, s etting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals Knowledge of the competition; leveraging insights to drive business objectives M anaging a team of team leaders; creating business - specific strategies and goals , coaching and training to build a team of talented leaders R ecruiting, selecting and talent management of hourly team members and leaders As General Merchandise Sales Executive Team Leader , no two days are ever the same, but a typical day most likely will include the following responsibilities:

Requirements

  • 4-year degree or equivalent experience
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Comfortable dealing with ambiguity
  • M anage conflict, lead and hold others accountable
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
  • Relate well with and interact with all levels of the organization
  • Learn and adapt to evolving technology needs
  • Independently manage workload and prioritize tasks
  • Access all areas of the building to respond to all guest or team member issues
  • Interpret instructions, reports and information
  • Scan, handle and move merchandise efficiently and safely, including occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
  • Accurately handle cash register operations as needed
  • Climb up and down ladders

Nice To Haves

  • Teamwork, flexibility, and creative problem solving are key to success.
  • Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays , closing shifts and other peak shopping times).

Responsibilities

  • Consistently delivers guest experience commitments Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition. Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful. Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors. Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience. Partners across teams to create an easy, inspiring and friendly guest experience.
  • Build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, signing , setting and updating merchandis e sales floor displays, receiving products, restocking shelves, organizing backrooms, and price change for GM areas.
  • Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability .
  • Assess, p lan , , and validate best practices to determine operational opportunities educat ing your team on gaps to address via team onboarding, learning, and required trainings
  • Establish and maintain a culture of accountability through clear expectations and performance management .
  • Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you r are as are guest ready at all times .
  • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests .
  • Create a scheduling plan with information based on monthly and weekly business workload and guest traffic patterns .
  • Lead prioritization and conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities .
  • Lead the understanding of how operational procedures, like merchandise set-up, product capacities and sales floor quantities impact shortage, profitability, instore replenishment, inventory and pricing accuracy including adherence to regulatory compliance.
  • Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) efficiently and accurately to deliver on each guest promise time .
  • Oversee all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve including completion validation .
  • Anticipate short-term and long-term staffing needs and manage talent planning and recruitment .
  • Demonstrate inclusivity by valuing diver se voices and approaches, being authentic and respectful, and creating equitable experiences .
  • Demonstrate a cult ure of ethical conduct, following all Target policies and safety proc edures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and cor recting hazards; lead and hol d the team accountable to work in the same way.
  • Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes .
  • Lead merchandise protection strategies across the total store , including ordering, storage and application as directed by best practices .
  • As a key carrier, implement all safe and secure training and processes Addressing all store em ergency and compliance needs .
  • Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts
  • All other duties based on business need s .

Benefits

  • Comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • Employee discount
  • Short term disability
  • Long term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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