Executive Team Leader General Merchandise and Food Sales - University Heights, OH

Target•University Heights, OH

10d•$64,000 - $128,000•Onsite

About The Position

The Executive Team Leader General Merchandise and Food Sales is responsible for driving total store sales and ensuring a consistent guest experience. This role involves managing various operational processes including inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all General Merchandise (GM) areas. Additionally, the role oversees Food & Beverage and Food Service operations, ensuring a fresh and food-safe environment. The team leader also manages fulfillment work (pick, pack, and ship) to enable efficient delivery to guests. The position offers opportunities for team members to build and develop skills for a career, gaining knowledge in guest service, retail business fundamentals, inventory management, and strategic planning. The role requires leading a team of hourly team members and leaders, with a focus on recruiting, talent management, and creating business-specific strategies and goals.

Requirements

4 year degree or equivalent experience
Strong interest and knowledge of the Food & Beverage business
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders

Responsibilities

Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitability
Manage Food & Beverage, food services (if applicable), inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM areas of the store
Manage a team of experts in operations, accuracy and efficiency
Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)
Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring you are guest ready at all times
Conduct regular check-ins with your team to ensure completion of tasks and workload
Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
Oversee GM Team Leaders workload planning including transitions, revisions and salesplans for all GM areas
Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently and deliver on each guest promise time
Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines
Lead an efficient operation to fund the sales culture
Oversee Food & Beverage Team Leader’s workload planning including transitions, revisions, salesplans, sampling and promotions
Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve
Plan, lead and follow-up on organizational and operational change
Anticipate and identify changes in unique store trends
Develop and coach your team to elevate their skills and expertise
Establish a culture of accountability through clear expectations and performance management; actively develop, coach and train your team; anticipate staffing needs, talent plan and recruit – both long and short term
Provide service and a shopping experience that meets the needs of the guest
Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
As a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
All other duties based on business needs