Executive Support Associate

CrossCountry Mortgage • Seattle, WA

2d

About The Position

The Administrative Assistant is responsible for providing back-office administrative support and handling various operational functions to ensure efficient operations. The Administrative Assistant assists in ensuring compliance with company policies and procedures and acts as a key contact regarding operational questions.

Requirements

• High School diploma or equivalent.
• Excellent communication skills.
• Excellent time management and organization skills.
• Willing to cross-train in various departments.
• Proficient in Microsoft Office.

Nice To Haves

• Previous banking, financial services, or mortgage experience, preferred.

Responsibilities

• Manage branch manager’s calendars; schedule a variety of business meetings via platforms such as Teams, Zoom, and Outlook.
• Manage emails, letters, packages, phone calls and other forms of correspondence.
• Arrange travel and reservations as needed.
• Independently create clear, accurate, and grammatically correct emails that reflect the organization's brand, maintain professionalism, and effectively communicate key information to diverse audiences.
• Use various software applications such as spreadsheets and relational databases to keep management and teams informed on clients and deals.
• Perform administrative duties such as conducting research, updating databases/CRM, and tracking tasks for follow-up.
• Facilitate office management activities, including vendor coordination, supply management, and facility-related needs.
• Assist branches with onboarding and offboarding procedures.
• Complete expense reports and reconcile receipts.
• Perform various personnel administration tasks, as needed.
• Cross-train in various departments.

Benefits

• medical
• dental
• vision
• 401K
• company-provided short-term disability
• employee assistance program
• wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED