Executive Strategic Operations Analyst - Technology
About The Position
This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub. Works closely with senior managers within the Division of Technology to manage key initiatives, including supporting critical cross-functional projects tied to the Bank’s strategic objectives, improving risk management, and ensuring efficiency and sustainability of core processes. Leads and/or supports design, planning, and implementation for time-sensitive, critical programs and projects. Facilitates coordination across internal program teams, senior leaders, and partner groups to ensure alignment and delivery.
Requirements
- Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience
- Strong attention to detail
- Experience working independently and functioning as a member of a team
- Strong analytical ability
- Creative problem-solving skills
- Strong interpersonal skills necessary for business partner relationships within and outside the organization
- Strong written and verbal communication skills
- Self-motivated
- Results-driven
- Well-organized
- Experience handling multiple tasks and working under time constraints in support of various assignments
- Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software
Nice To Haves
- Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration
- Minimum of 4 years’ relevant work experience
- Banking/financial industry experience
- Six Sigma, Lean or Process Improvement, or project management-related education
- Experience with SQL, programming and statistical software
- Experience with financial, regulatory and/or process analysis, and technical writing
- Curious and innovative
Responsibilities
- Participate in planning and implementing initiatives to achieve short- and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans.
- Provide analytical support for divisional and Bank-wide projects, including summary-level data analysis, interpretation, and development of actionable insights.
- Perform intermediate data manipulation and formatting using tools such as pivot tables, charts, and structured reporting to inform decision-making.
- Develop and produce ad-hoc and automated reports, including workflow, project status, and trend analysis.
- Synthesize qualitative and quantitative information into clear, concise summaries for senior leadership and stakeholder decision-making.
- Coordinate discussions and agenda development for regular meetings with internal program teams, senior leaders, and partner groups to drive alignment and progress.
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned
Benefits
- Hybrid work schedule
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What This Job Offers
Job Type
Full-time
Career Level
Executive
