Executive Steward

AccorHotelSan Francisco, CA
$83,000 - $110,000Onsite

About The Position

The Executive Steward is responsible for maintaining the smooth operation of the Stewarding Department to maximize labor efficiency, maintain budgeted labor costs, guarantee safe working conditions, and uphold the highest standards of sanitation. This role reports to the Executive Chef and involves managing daily kitchen utility operations, staff, and ensuring compliance with all Food & Beverage policies and sanitation standards.

Requirements

  • Must have proof of eligibility to work in the United States.
  • Constant standing throughout shift.
  • Occasional lifting and carrying up to 40 lbs.
  • Occasional kneeling, pushing, pulling, lifting.
  • Occasional ascending or descending ladders, stairs and ramps.
  • Must perform and train on all stewarding duties.

Nice To Haves

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance at department and operations meetings, which may vary according to the needs of the hotel.
  • Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

Responsibilities

  • Maintain the smooth operation of the Stewarding Department to maximize labor efficiency, maintain budgeted labor costs, guarantee safe working conditions, and keep the highest standards of sanitation.
  • Manage the daily kitchen utility operations and staff, including dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running.
  • Monitor the inflow of ordered materials and the maintenance of current materials.
  • Coordinate banquet plating and food running with the Banquet Chef.
  • Enforce proper breakdown procedures for banquets, restaurants, room service, and employee cafeteria.
  • Manage scheduling and payroll administration for the stewarding team.
  • Participate in the management of the department's controllable expenses to achieve or exceed budgeted goals.
  • Ensure compliance with all Food & Beverage policies, standards, and procedures.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Conduct inventories of equipment, glassware, china, and silver on a regular basis.
  • Inform and/or update executives, peers, and subordinates on relevant information in a timely manner.
  • Supervise dish room shift operations.
  • Interact with vendors and Health Department representatives as required.
  • Ensure employees maintain required food handling and sanitation certifications.
  • Recruit, interview, select, hire, and promote employees.
  • Ensure a safe and productive operation.
  • Assure compliance with Health Department standards.
  • Assure compliance with the guidelines set by EHC.
  • Supervise and maintain the sanitation of kitchen, store rooms, hallways, dock, and equipment.
  • Work with the Chef and Director of Event Services/Catering to anticipate equipment needs.
  • Participate in employee progress discipline procedures.
  • Solicit employee feedback, utilize an "open door" policy, and review employee satisfaction results to identify and address employee problems or concerns.
  • Perform and train on all stewarding duties.
  • Ensure MSDS Binder is updated and compliant.
  • Conduct monthly safety trainings for staff.
  • Order and control inventory of all cleaning compounds.
  • Participate and support the hotel’s ESG initiatives.

Benefits

  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
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