Executive Steward
AccorHotel•New Orleans, LA
•Onsite
About The Position
As Executive Steward, you will lead and mentor a team of 10 across multiple kitchens and event spaces in a demanding, 24-hour operation. You’ll ensure impeccable cleanliness, safety, and efficiency while building a culture rooted in accountability, teamwork, and pride—supporting flawless culinary execution and world-class guest experiences.
Requirements
- Minimum of 5 years of Stewarding leadership experience in a high-volume service environment
- Proven track record as an administrator, trainer, and developer; a team player with strong communication and organizational skills across all departments
- HACCP Certification required
- Proven track record in implementing sustainability and waste management programs
Responsibilities
- Lead, teach, coach, and inspire a team of colleagues and supervisors in a 24-hour operation
- Set and achieve departmental goals in capital, labor, and operating expenses, health & safety, sustainability, and employee engagement
- Create and manage weekly schedules using Excel, Watson LMS, and Dayforce platforms
- Assist with procurement and inventory management, minimizing expenses, and maximizing productivity
- Identify and evaluate pilot projects or programs to enhance sustainability for the stewarding department
- Conduct sustainability or environmentally related risk assessments
- Lead initiatives to reduce waste, including food waste, single-use plastics, and non-recyclable materials
- Conduct monthly inventory audits of china, glassware, and silverware; document variances and discrepancies
- Uphold a culture of pride, ownership, and continuous improvement within the Stewarding team, ensuring every detail reflects the Make It Count philosophy
- Collaborate closely with Culinary and Food & Beverage leadership to drive efficiency, sustainability, and service excellence across all back-of-house operations
- Champion the property’s sustainability objectives in partnership with Culinary, Engineering, and Food & Beverage, embedding responsible practices in waste reduction, energy use, and resource management throughout daily operations
- Lead and champion the Orbisk food waste management system alongside Senior Culinary Leadership, driving accountability, data accuracy, and measurable waste reduction across all kitchens
- Model and enforce Fairmont standards in grooming, hygiene, food safety, and Cultural Manual practices
- Scheduling, labor management, and budgeting while monitoring inventory, procurement (Birchstreet), and equipment maintenance
- Complete and input all required information for the EHCO program daily
- Enforce safety, sanitation, and compliance standards; conduct audits and maintain organized operations
- Foster collaboration within the department and with other hotel departments, encouraging participation and promoting professional work habits
- Review employee engagement survey feedback, implement action plans, and monitor goal achievement
- Order cleaning supplies and input work orders for repairs as needed
- Operate the 3-ton delivery truck when required to ensure timely delivery of food and supplies
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
