Executive Rooms Stylist

Renaissance Edmonton Airport Hotel•Edmonton, AB

9d•Onsite

About The Position

The Executive Rooms Stylist is sought to lead the Style Team at a Renaissance property located next to the Edmonton International Airport. This is a permanent full-time, salaried position, requiring a minimum of 40 hours per week, with an annual salary of $60,000 and a 10% bonus. Embracing Marriott's mantra, “Take care of your associates, and they will take care of your customers,” this key leadership role involves fostering a culture of excellence, accountability, and pride in presentation. The Executive Rooms Stylist will oversee all aspects of the Style Team's operations, including guest rooms, laundry, public areas, inventory controls, scheduling, and employee relations, to ensure a seamless and polished experience for every guest.

Requirements

Numerical Agility: Quick and accurate calculations to support inventory control, labour management, and departmental operations.
Reading Comprehension: Mastery over understanding written materials, reports, and procedures that impact day-to-day operations.
Effective Writing: Tailored written communication that is professional, clear, and appropriate for a variety of audiences.
Oral Comprehension: A keen listener, able to understand, process, and respond effectively to spoken information and operational needs.
Customer Insight: Expertise in delivering exceptional guest experiences by understanding and supporting quality service standards.
Financial Acumen: Strong knowledge of economics and accounting principles, including P&L statements, budgeting, forecasting, scheduling, and operational reporting.
Analytical Thinking: Ability to gather and organize information, identify patterns, solve problems, and evaluate alternative approaches to achieve operational excellence.
Adaptability: Nimble in responding to changing business demands and operational priorities.
Performance Alignment: Directing team efforts toward departmental and hotel goals for maximum effectiveness.
Team Building: Creating a cohesive, motivated team that works together with pride and consistency.
Trust Building: Fostering a culture of honesty, accountability, and mutual respect.
Communication Mastery: Clear, confident, and professional communication that informs, motivates, and supports success.
Decisive Leadership: Guiding team performance with confidence, clarity, and sound judgment.
Customer Dedication: Maintaining a strong commitment to guest satisfaction and presentation standards.
Exemplary Standards: Upholding superior cleanliness, service, and professionalism in all areas of responsibility.
Strategic Planning: Organizing priorities effectively to maximize productivity and department performance.
Problem Solving: Developing practical, thoughtful solutions to operational challenges while maintaining consistency and quality.
2 years of previous experience in a management role within an esteemed hotel and post-secondary education in Hotel Management or a related field OR 4 years of previous experience in a management role within an esteemed full service hotel.
Strong knowledge of housekeeping operations, inventory controls, labour management, scheduling, and quality assurance.
Exceptional communication and leadership skills, with a passion for developing teams and maintaining elevated standards.
Ability to work days, evenings, weekends and holidays as business demands.

Responsibilities

Foster a Culture of Excellence: Inspire and mentor our Style Team, providing guidance, coaching, and recognition to unlock their full potential. Provide supervision, scheduling, and conduct evaluations.
Champion Elevated Standards: Ensure that assigned bedrooms, corridors, vending areas, public spaces, laundry areas, and back-of-house spaces are properly cleaned and maintained daily, consistently meeting Renaissance brand standards.
Quality Assurance Extraordinaire: Inspect rooms and public areas daily to ensure every space is presentation-ready and operating at the highest standard. Submit work orders to the Engineering department as needed and follow through to completion.
Knowledge is Power: Work closely with Front Office, Accounting, Food & Beverage, and Engineering to build strong cross-departmental knowledge and maintain smooth daily operations.
Empowerment Through Training: Ensure that an effective and complete training program is in place and that all associates are well trained and re-trained, as needed.
Operational Excellence in Action: Ensure that Standard Operating Procedures are current, accessible, and consistently followed throughout the department.
Guest Response Champion: Ensure that the Guest Response Program within your area of control is being followed effectively, and that guest concerns are addressed with professionalism and urgency.
Guardian of Controls and Compliance: Ensure that proper key controls are in effect, inventories are maintained accurately, and purchasing practices are aligned with approved processes and hotel expectations.
Inventory and Purchasing Pro: Ensure accurate inventories are taken for guest and cleaning supplies and uniforms monthly, and linen bi-monthly. Ensure Purchasing Manuals are kept up-to-date and only approved items are purchased, with Purchase Order Logs properly maintained.
Performance Management Pro: Control overtime through strong leadership, scheduling, and immediate response to operational issues. Review operating statements and critique unusual overages and shortages, while making every effort to meet budgeted goals.
Presentation Matters: Ensure that all associates are hygienically clean and in proper, complete uniforms, reflecting the polished image of the Renaissance brand.
Master of Communication: Ensure all reports are prepared completely and on time, while maintaining clear, professional communication with guests, associates, leaders, and fellow departments.
Safety and Security Sentinel: Be familiar with and follow all hotel safety and accident prevention procedures, ensuring a safe environment for guests and associates alike.
Professionalism at All Times: Always be professional and ethical in dealing with guests, associates, vendors, and other departments, setting the tone for service excellence and mutual respect.
Creating beautifully maintained spaces for our guests, anticipating operational needs and ensuring every area under your care reflects warmth, cleanliness, and genuine hospitality.
Managing all areas of the Rooms Styling operation, ensuring accuracy, consistency, and efficiency at every turn.
Reviewing preventive maintenance rooms daily and coordinating follow-up with Engineering where needed.
Ensuring productive and effective monthly department meetings are held, with meeting minutes published and communicated appropriately.
Ensuring that a process exists for an immediate response to all guest problems and guest correspondence within your department.
Ensuring Lost and Found articles are stored properly and that the correct logs are maintained.
Maintaining par stock levels and ordering supplies when needed to support business demands.
Managing and scheduling staff according to business levels and labour targets.
Overseeing all areas of the department to ensure smooth, consistent, and high-quality performance.
Being accountable and responsible for the cleanliness of all public areas, guest rooms, laundry operations, and the overall appearance of the hotel environment.

Benefits

A fantastic benefit plan that includes extensive medical, dental, and life insurance coverage.
Travel program open up a world of discounted rates for Marriott hotels across the globe for you and your friends & family.
Monthly dry cleaning.
Loyalty days.
Bonuses up to 10% of your salary!
Delicious staff meals every day.
Free parking or get reimbursed for your 747 Bus Pass.
On-demand pay system.
A 50% discount on food and drinks for you and your friends at HALO Bar|Bistro.
In-house management training program.
Quarterly work events.