About The Position

The Executive Relationship Manager executes Tokio Marine HCC North America’s strategy by building and maintaining professional partnerships and advising organizational leaders on best practices to expand major broker relationships, achieve revenue targets, and align with Tokio Marine Group distribution strategy. The role independently leads strategic distribution initiatives with substantial latitude under general direction, working with Tier 1 and Tier 2 national trading partners and internal stakeholders to support profitable growth across multiple distribution channels. The position educates brokers on the specialty product portfolio, develops broker-specific compensation strategies, and promotes effective use of partnership tools and resources. It advises senior leaders on prospective national trading partnerships, serves as a corporate escalation contact, identifies profitable business opportunities, and guides strategic account engagement and deal management. The role also forecasts and manages budgeted resources and expenses, and contributes to a collaborative, accountable, flexible, and continuously improving work environment. The role is based in the New York Metropolitan Area or Chicago and requires travel up to 50% of the time. It reports to the Head of Distribution North America.

Requirements

  • At least 8 years of relevant experience in commercial insurance.
  • Bachelor’s degree in Business Administration, Marketing, or a related field, or an equivalent combination of education and work experience.
  • Strong understanding of end-customer needs, with a focus on speed to market.
  • Current knowledge of events affecting the industry, major trading partners, economic factors, and competition.
  • Working knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, and coordination of people and resources.
  • Use logic and reasoning to assess alternative solutions to problems.
  • Understand customer needs and goals and seek ways to meet them.
  • Establish objectives and determine strategies and actions to achieve them.
  • Strong communication and presentation skills to influence internal and external customers.
  • Ability to anticipate obstacles and challenges, identify root causes, and develop plans to address them.
  • Ability to build and maintain professional networks and communication channels.
  • Ability to establish and maintain effective, trusting, and respectful relationships.
  • Ability to work with people at different organizational levels toward common goals and drive execution of plans.
  • Ability to travel up to 50% of the time.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Lead strategic execution and delivery of distribution initiatives by collaborating with Tier 1 and Tier 2 national trading partners and aligning stakeholder needs with business objectives to support profitable growth across multiple distribution channels.
  • Educate brokers on TMHCC’s specialty product portfolio, implement broker-specific compensation strategies, and ensure effective use of tools and resources to strengthen partnerships.
  • Advise TMHCC North America senior leaders on prospective national trading partnerships, serve as the corporate escalation point of contact, and drive initiatives for profitable business growth.
  • Identify profitable new business opportunities, increase visibility of major trading partners, and implement national trading partner development initiatives to achieve revenue and profit targets.
  • Guide alignment among organizational, market, product, and distribution-channel strategies; implement strategic account engagement and deal-management plans to facilitate profitable growth.
  • Anticipate expenditures, forecast resource needs and costs, and account for expenses to meet requirements and maintain fiscal responsibility.
  • Contribute to a positive environment that values performance, accountability, flexibility, continuous improvement, creativity, and team collaboration.
  • Develop work plans, timelines, and goals for assigned work and special projects; assign resources as needed and meet deadlines.
  • Communicate project or assignment results and recommendations to internal and external audiences at all levels.
  • Improve business processes, develop new processes, work cost-efficiently, and develop and remain accountable for project budgets.
  • Comply with corporate policies and procedures, report control breakdowns to management, and ensure assigned project team members follow applicable requirements.
  • May lead or direct special projects and assist with personnel reviews and evaluations.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Ongoing learning and development opportunities.
  • Opportunities for growth and career advancement.
  • Medical, vision, and dental coverage beginning on the first day of employment.
  • Basic life and disability insurance.
  • 401(k) plan with a 6% company match.
  • 20 days of paid time off, two floating holidays, approximately 11 paid holidays, and volunteer time off.
  • Paid parental leave.
  • Wellness program that includes mental health services, fitness network membership, and a complimentary Headspace subscription.
  • Student loan matching program.
  • Employee discount program.
  • Annual pay range of $176,100–$264,100 plus bonus, with geographic adjustments where applicable.
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