Executive Regional Director of Sales, Americas - Fairmont & Raffles Hotels and Resorts

AccorCorpo•Toronto, ON

39d•CA$210,000 - CA$240,000•Onsite

About The Position

Reporting to the Vice President of Hotel Sales and Marketing – Fairmont & Raffles Americas, this role is responsible for leading and executing strategic sales initiatives to drive revenue growth, enhance market presence, and increase Fairmont & Raffles market share. The position requires a dynamic and results-oriented professional with exceptional leadership skills, deep industry knowledge, and a proven track record in sales management to achieve sales objectives. This role involves effective collaboration with cross-functional teams and inspiring a high-performing sales force.

Requirements

3 years + experience as a DOSM in a single property or for a cluster of hotels
Proven track record of success in sales leadership roles within the hotel industry, with a focus on revenue growth and market expansion.
Demonstrated ability to develop and execute effective sales strategies, drive results, and exceed targets.
Strong leadership skills with the ability to motivate and inspire a sales team.
Excellent interpersonal and communication skills, with the ability to build and maintain relationships with key clients and stakeholders.
Sound business acumen and strategic thinking, with the ability to analyze market trends, identify opportunities, and make informed decisions.
Proficiency in sales management software, CRM systems and distribution technology.
Flexibility to travel as required.

Nice To Haves

Bachelor's degree in business administration, hospitality management, or a related field

Responsibilities

Develop and implement comprehensive sales strategies aligned with Fairmont’s & Raffles’ overall goals and objectives.
Analyze market trends, competitive landscape, and customer needs to identify new business opportunities.
Set ambitious sales targets, establish performance metrics, and monitor progress towards achieving revenue goals.
Provide strong leadership and guidance to the hotel sales teams, fostering a culture of excellence, accountability, and continuous improvement.
Assist hotels with recruitment, development & motivation of high-performing sales professionals, ensuring optimal staffing levels, and sales skill development.
Implement strategies to enhance individual and team performance.
Cultivate and maintain strong relationships with key clients, industry influencers, and partners to generate new business leads and strategic partnerships.
Lead negotiations for major Fairmont opportunities, working closely with legal and finance teams to ensure favorable terms and conditions.
Stay informed about industry trends, market conditions, and customer preferences to proactively identify business development opportunities.
Oversee the development and implementation of effective sales processes, tools, and systems to streamline operations and maximize sales productivity.
Monitor hotel contracted segment (sales) performance, analyze data, and generate executive summaries for senior management to update on sales effectiveness and identify areas for improvement.
Collaborate with marketing and revenue management teams to align sales efforts with promotional activities, pricing strategies, and revenue optimization initiatives.
Collaborate with Operations in the setting and management of owner expectations in relation to hotels’ commercial performance, providing commercial activity and performance updates, and assisting in occasional cases of conflict resolution.
Collaborate with other departments, including marketing, operations leadership, finance, and revenue management, to ensure alignment of sales strategies with broader organizational goals.
Provide input and participate in the development of campaigns, pricing strategies, and product/service enhancements to drive revenue growth.