Executive Protection Agent - Residential Security Team (RST)
About The Position
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. We are seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. The ideal candidate is detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations. This role is based in Austin, TX.
Requirements
- Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
- Familiarity with estate operations and high-net-worth residential environments.
- Valid Guard Card & Firearm Permit
- TX Level III and IV licenses
- U.S. Passport & Driver’s License
- American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification
- Completion of Residential Security or Executive Protection Academy
- Ability to complete and pass a pre-hire Physical Readiness Test (PRT)
- Strong situational awareness and tactical mindset
- Excellent communication and interpersonal skills
- Ability to remain calm and decisive under pressure
- High level of discretion, integrity, and professionalism
- Familiarity with residential security technologies and protocols
- Must be able to complete and pass a background investigation and drug screening.
Nice To Haves
- Prior military or law enforcement experience
- LEOSA/HR 218 or multi-state CCW permit (when/where applicable)
- Specialized training in emergency medicine, crisis management, or surveillance
- Experience with estate management systems and smart home security platforms
Responsibilities
- Monitor and secure property boundaries, gates, and entry points.
- Vet and manage access for visitors, contractors, and deliveries.
- Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
- Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
- Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
- Maintain a professional and courteous demeanor while interacting with household members and staff.
- Understand and respect privacy and family dynamics.
- Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
- Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
- Uphold household security protocols, including rules around photography, guest access, and restricted areas.
- Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Competitive 401(k) with employer match
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Advanced training in residential protection and defensive tactics
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
