Executive Operations Specialist

Ideas United•Atlanta, GA

11d•Hybrid

About The Position

The Executive Operations Specialist supports iU’s senior leadership team by creating structure, clarity, and follow-through across the administrative and operational functions of the business. Reporting to the Head of Operations & Executive Support, this role serves as a trusted support partner to VP and C-suite leaders, with a strong focus on executive readiness, Growth operations, partner coordination, and internal communication. The ideal person is curious, proactive, highly organized, and comfortable managing details across multiple leaders, priorities, and relationships. The Executive Operations Specialist, Growth & Partnerships is a highly organized, proactive partner to iU’s senior leadership team, supporting executive administration, business operations, and the Growth function with a focus on preparation, follow-through, partner experience, and relationship-building moments that help create superfans of iU.

Requirements

Experience in operations, program coordination, and business operations.
Sound judgment and discretion when working with sensitive or confidential information.
You enjoy bringing structure and organization to fast-moving, evolving environments.
You’re energized by improving processes and helping teams stay aligned and productive.
You like connecting work across teams and ensuring priorities move forward.
You take pride in anticipating needs, spotting gaps, and helping leaders operate more effectively.

Nice To Haves

3 - 5 years of experience working in the functional world of Executive Assistant.
Familiarity with tools such as Pipedrive, Monday.com, Google Suite, and Slack.
Interest in workflow optimization, automation, or AI-enabled productivity tools.

Responsibilities

Manage calendars, scheduling, meeting logistics, travel, and day-to-day administrative needs with thoughtfulness and attention to detail.
Ensure leaders have the right context, materials, agendas, and follow-up notes needed to walk into meetings prepared.
Help manage the flow of information among senior leaders, internal teams, and external partners to ensure communication remains clear and timely.
Handle sensitive information, executive priorities, and leadership conversations with discretion and professionalism.
Be a leading voice for the use of AI to optimize workflow, time management and buying back executive leadership time.
Research companies, organizations, and potential partners to provide helpful context ahead of meetings, outreach, and proposals.
Help maintain Pipedrive/CRM updates, next steps, deadlines, and follow-ups so opportunities do not lose momentum.
Assist with pulling together proposal materials, presentations, case studies, background notes, and other resources needed for partner conversations.
Support thoughtful partner and prospect moments - including gifting, follow-ups, meeting preparation, and event logistics- that reflect the iU experience.
Track action items, deadlines, and follow-ups from leadership meetings, Slack conversations, and ongoing projects to make sure nothing important falls through the cracks.
Help coordinate with Growth, Accounts, Creative, Production, Project Management, and other internal teams as priorities move from conversation to action.
Keep documents, resources, meeting notes, templates, and internal materials organized and easily accessible.
Support the Head of Operations & Executive Support in keeping visibility into what is moving, what is stuck, and where follow-up is needed.