Executive Meetings Manager

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

1d•Onsite

About The Position

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Requirements

High School Diploma or equivalent required along with (3) three to (5) five years of hotel sales experience or an equivalent combination of education and experience.
Must be proficient in Microsoft Word, Outlook and Excel.
Proficiency in hotel software for catering sales such as Daylight or Delphi required.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Under the direction of the Director of Sales, the individual strives to exceed the hotel's rooms and food and beverage revenue goals.
Key responsibilities of this position are maintaining relationships with business accounts and sourcing new business opportunities.
Must adhere to the Seminole Tribe's Policies and Procedures.
Focuses primarily on leading the sales efforts in achieving or exceeding personal and property wide annual revenue goals while maintaining the highest level of service and guest satisfaction.
Answer inquires for business within established deadlines while maintaining a daily schedule of soliciting new business.
Research and solicit new business over the telephone, in person or through exhibits at trade shows and maintain effective communication with established clientele.
Conduct outside sales calls to new and existing clients.
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis.
Negotiate all sales contracts effectively.
Prepare and maintain corporate business, corporate files, records, correspondence and reports to ensure compliance with established departmental policies and procedures.
Maintain accounts, contact, activity and business details within the appropriate software applications.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Promote positive public/employee relations at all times.
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Perform other duties as assigned.