Executive Meetings Manager

Courtyard Los Angeles Pasadena/Old Town•Pasadena, CA

2d•Onsite

About The Position

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals. Manage all phases of small meeting groups, under 20 rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades. Solicit, negotiate and confirm all social group blocks booked. Travel locally to conduct outside calls, promote the hotel and review competition. Maximize revenue by selling all facets of the hotel to previous, current and potential clients. Coordinate various departments' participation in servicing accounts. Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications. Perform any other job-related duties as assigned. Assist in supervising the banquet operation to ensure the highest standards of service. Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism. Work closely with sales/catering department in order to maximize group & catering revenues by adhering to correct rates and prices. Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department. Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services. Identify, customize and deliver individual guest requirements.

Requirements

2-3 years conference services sales experience in hospitality, preferably in a luxury establishment.
College degree in hospitality or business administration is required.
Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
An understanding of both monthly forecasting and the annual budget process.
Able to communicate well in English both orally and written.

Nice To Haves

SalesPro knowledge a plus.
Rooms experience is a plus.

Responsibilities

Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.
Manage all phases of small meeting groups, under 20 rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades.
Solicit, negotiate and confirm all social group blocks booked.
Travel locally to conduct outside calls, promote the hotel and review competition.
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Coordinate various departments' participation in servicing accounts.
Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
Perform any other job-related duties as assigned.
Assist in supervising the banquet operation to ensure the highest standards of service.
Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
Support strategic planning & long term development operational, financial and service goals of the Sales & Catering department.
Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client’s needs, pace and degree of personalization, while actively promoting hotel services.
Identify, customize and deliver individual guest requirements.