Executive Lounge Server

Stonebridge Hospitality Management•Atlanta, GA

2d•$18 - $19•Onsite

About The Position

The Lounge Server responds to a wide variety of guest requests by accurately assessing guest needs and providing personalized recommendations to enhance customer satisfaction. This role is responsible for providing food and beverage service while maintaining a clean and safe lounge environment.

Requirements

One year of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and communicate clearly with guests and team members.
Fluent in English.
Ability to perform basic computer and POS system functions.
Strong customer service skills with a focus on providing high-quality guest experiences.

Responsibilities

Provides food and beverage service to guests, ensuring their needs are met promptly.
Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
Sets up umbrellas, loungers, and sunbeds for guest comfort.
Welcomes guests and provides them with towels, shade, and refreshments.
Attends to guest requests and ensures a positive lounge experience.
Organizes towels and maintains towel racks and boxes.
Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
Communicates with the Food and Beverage Department to ensure timely guest service.
Monitors the cleanliness of the deck space, performing regular sweeps and checks.
Enforces safety protocols and reports any incidents or damages to leadership.
Maintains lounge chairs, towel bins, and equipment with regular cleaning.
Ensures proper music genre and volume levels are maintained.