Executive Housekeeper
Onvo•Pottsville, PA
•Onsite
About The Position
The housekeeping manager will oversee the housekeeping operations to deliver excellent guest experience. The housekeeping supervisor will be required to assist the General Manager and monitor standards. This role involves overseeing housekeeping operations, supporting departmental targets, monitoring team performance, and assisting the General Manager in maintaining good communication and work relationships throughout the hotel. The position also ensures adequate staffing levels, supports ongoing training, manages staff performance, and assists other departments as needed.
Requirements
- Must be at least 18 years of age
- Physically capable of standing for long hours
Responsibilities
- Oversee the housekeeping operations
- Support departmental targets and objectives, work schedules, budgets, and policies and procedures
- Monitor the appearance, standards, and performance of the housekeeping team with an emphasis on training and teamwork
- Assist the General Manager to maintain good communication and work relationships in all areas of the hotel
- Ensure staffing levels cover business demands
- Ensure ongoing training to support General Manager
- Manage staff performance issues in compliance with company policy and procedure
- Support managing, training and developing housekeeping team
- Perform Manager on duty when General Manager is unavailable
- Assist other departments whenever necessary
- Maintain a kind and courteous demeanor, providing a pleasant experience to all guests and responding to inquiries in a timely fashion
- Work effectively with others in a positive, supportive and cooperative manner
- Help team members in their duties and assist new associates in learning their new job skills
- Communicate any issues of concerns and ensures all internal matters are presented to GM in a timely manner
- Maintain the highest standard of cleanliness
- Clean and service and oversee the cleaning and servicing of guest rooms and service public areas as assigned
- Perform all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk
- Comply with all company safety policies, procedures and instructions
- Use materials handling procedures and equipment provided to minimize contamination or injury
- Report to manager any unsafe practice or condition and follow all safety initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
