Executive Housekeeper

Crescent Careers • New York, NY

9d • Onsite

About The Position

Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are looking for our next great team member to join our management team and lead our Housekeeping Department.

Requirements

• At least 3+ years prior experience in a similar hotel position.
• Prior experience managing a unionized workforce.
• Excellent communication and leadership skills.
• Pride in providing excellent service and high level of cleanliness of the rooms for our guests.
• Great attention to detail.
• Passion for our industry and for providing quality of service to our customers.
• Flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Responsibilities

• Hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests.
• Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
• Manage finances of housekeeping and laundry operations including budget and inventory controls.
• Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget.
• Establish and maintain adequate supplies for efficient operation of the department.
• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with our Crescent managed properties in North America for you & your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed