Executive Housekeeper

Hilton Grand Vacations • Orlando, FL

4h • Onsite

About The Position

As the Executive Housekeeper, you will be responsible for all housekeeping operations at Orlando Sunshine Resort, ensuring high standards of cleanliness, organization, and guest satisfaction.

Requirements

• Minimum 3 years of related experience
• Minimum 3-5 years of managerial experience
• Strong written and oral communication skills
• Able to work flexible schedule, including nights, weekends, and holidays
• High school or equivalent experience
• Exceptional interpersonal and leadership skills with the ability to build strong relationships, manage diverse personalities, and foster a positive, collaborative team environment. Proven experience in coaching and developing team members to achieve high performance.

Responsibilities

• Leads and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspect units and common areas to ensure they are following departmental standards.
• Supervises requests and compliance, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
• Ensures that an accurate inventory of linens and supplies is maintained. Help coordinate the Lost and Found and uniform exchange and ensure proper procedures are followed. Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are accurately locked and secured.
• Hires, supervises, and trains all staff under the direction of the housekeeping department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensure all departmental staff is working safely and in accordance with OSHA regulations.
• Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. May be required to do other duties and special projects.
• Carries out a reasonable request by management.

Benefits

• Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED