Executive Housekeeper - Homewood Suites Philadelphia/Mt Laurel

Homewood Suites By Hilton - Philadelphia/MT Laurel • Mount Laurel Township, NJ

4d • Onsite

About The Position

No two days are exactly the same, and that’s part of what makes hospitality exciting! Your day may start by reviewing arrivals, departures, VIPs, staffing, and the priorities ahead. From there, you’ll get your housekeeping team set up for success and make sure the hotel is ready to welcome every guest. Because a clean room isn’t just a room that’s been serviced, it’s often one of the first things a guest notices and one of the biggest reasons they’ll want to come back. Throughout the day, you’ll be out and about in the hotel, supporting your team, inspecting guestrooms and public areas, coordinating schedules, managing supplies and inventory, and solving problems as they come up. You’ll coach and develop team members, recognize great work, and step in alongside the team when an extra set of hands is needed. Some days will move quickly with a full house and back-to-back arrivals. Others will give you an opportunity to focus on training, organization, preventive cleaning, and finding better ways to get the job done. Whatever the day brings, you’ll play an important role in keeping the hotel running smoothly and creating an experience our guests can feel good about. At Newport Hospitality Group, we call it Living Hospitality. It means taking care of our guests, taking care of one another, and taking pride in the details that make a difference. We’re looking for an Executive Housekeeper who enjoys leading people, isn’t afraid to jump in and help, and knows how to create a team where people feel supported, accountable, and proud of what they accomplish together.

Requirements

• Previous housekeeping leadership experience in hospitality preferred
• A strong eye for cleanliness, presentation, and attention to detail
• The ability to lead, train, coach, and motivate a team
• Experience with housekeeping operations, inventory, and supply management
• Strong organization and the ability to prioritize in a fast-paced environment
• A hands-on leadership style and willingness to jump in when needed
• Flexibility to work weekends and holidays based on hotel needs
• Ability to lift up to 30 pounds and remain active throughout the workday

Responsibilities

• Reviewing arrivals, departures, VIPs, staffing, and priorities.
• Setting up the housekeeping team for success.
• Ensuring the hotel is ready to welcome every guest.
• Supporting the team, inspecting guestrooms and public areas.
• Coordinating schedules.
• Managing supplies and inventory.
• Solving problems as they arise.
• Coaching and developing team members.
• Recognizing great work.
• Stepping in to assist the team when needed.
• Focusing on training, organization, and preventive cleaning.
• Finding better ways to get the job done.
• Keeping the hotel running smoothly.
• Creating a positive guest experience.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k)
• DailyPay access
• Special hotel discounts for team members
• Opportunities to learn, grow, and build your career with Newport Hospitality Group

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed