Executive Housekeeper - Sonest ES Suites Rancho Bernardo

WS Management•San Diego, CA

2d•$70,500 - $80,000•Onsite

About The Position

This is a hands-on leadership role where the Executive Housekeeper will lead one of the most important departments in the hotel while partnering with the General Manager to deliver exceptional guest experiences every single day. The ideal candidate will be responsible for both short-term and long-term improvement objectives, ensuring the highest standards of cleanliness, efficiency, and guest satisfaction.

Requirements

High school diploma or equivalent required
Minimum 2 years of experience as an Executive Housekeeper in a hotel setting.
Strong leadership, communication, and organizational skills.
Ability to work collaboratively with other departments and management teams.
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Degree or certification preferred.
Bilingual (Spanish preferred) is a plus.

Responsibilities

Oversee daily housekeeping operations, including room cleaning, public areas, and laundry.
Conduct regular inspections to ensure cleanliness meets brand and company standards.
Ensure compliance with all health, safety, and sanitation regulations.
Develop and implement efficient cleaning schedules based on occupancy and seasonal needs.
Supervise, train, and motivate the housekeeping team to maximize performance.
Foster a positive work environment that encourages employee engagement and teamwork.
Maintain accurate and up-to-date staff scheduling, aligning with guest occupancy and project needs.
Maintain monthly inventory of cleaning supplies, linens, and equipment.
Manage purchasing, product selection, cost control, and vendor relationships.
Oversee payroll/timeclock management and review daily attendance.
Prepare and reconcile monthly budget reports.
Handle guest requests and complaints professionally and in a timely manner.