Executive Housekeeper | Field & Stream Lodge Co. | Bozeman, MT

PM New•Bozeman, MT

1d•Onsite

About The Position

We are seeking an Executive Housekeeper to oversee the entire housekeeping department at Field & Stream Lodge Co. in Bozeman, MT. This on-site, exempt position requires strong leadership, organizational, and problem-solving skills, with a focus on maintaining high standards of cleanliness and guest satisfaction. The ideal candidate will be adept at managing a team, communicating effectively, and thinking creatively in a fast-paced hospitality environment. This role reports directly to the General Manager.

Requirements

At least 2-3 years of experience in a housekeeping role.
At least 1-2 years of experience as a manager or team leader.
A track record of achieving and maintaining superior results in housekeeping and can articulate the underlying strategies that led to your achievements.
Fluency in English (verbal and written) is required.
Bachelor’s degree in Business Management or related field, or equivalent experience required.
Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.
Knowledge of proper cleaning techniques, requirements, and use of equipment.

Nice To Haves

Microsoft Word and Excel or comparable computer proficiency preferred.
Ability to speak Spanish is preferred.

Responsibilities

Directly manage Housekeeping staff including hiring, training, scheduling, supporting, disciplining, and terminating employees.
Lead the team to maintain high levels of productivity and morale.
Coordinate with the Hotel Manager to establish and ensure hotel standards of cleanliness and aesthetics for rooms and public areas.
Ensure compliance with inspection guidelines.
Train staff on all SOPs and ensure understanding and compliance.
Conduct inspections of hotel rooms and all public areas to ensure the highest level of cleanliness.
Develop and ensure efficient routine and emergency departmental procedures for the Housekeeping Department.
Accept personal responsibility for the satisfactory condition of all VIP rooms prior to occupancy, including special attentions for repeat guests.
Ensure that effected operating departments have accurate information regarding rooms, including status, condition, and maintenance needs.
Establish and control inventory of departmental materials, including guest amenities, and administrative and cleaning supplies.
Coordinate with the Maintenance Department to ensure the timely and professional completion of maintenance and repair work in guest rooms and public areas.
Put out to bid, annually, all major vendor supplies needed for departmental operations.
Prepare the annual departmental budget, according to specifications set forth by the Managing Director with the assistance of the Property Controller.
Continually monitor and control departmental expenditures to ensure upgrading and renovation.
Maintain records of all FF&E replacement in guest rooms.
Promote and comply with all company policies and procedures.
Immediately report all suspicious occurrences and hazardous conditions.
Maintain the cleanliness and safety of work areas at all times.
Focus on safety and the following of safe work practices by yourself and those under your direction, including compliance with company safety standards, and state and local regulations that pertain to your department.
Ensure departmental safety training for all new Housekeeping employees before they begin to work.
Conduct regular departmental operations meetings, including monthly safety meetings.
Ensure proper handling, storage, and labeling of all hazardous chemicals used by Housekeeping employees, in accordance with state and federal regulations.
Attend all mandatory meetings as directed.
Perform other tasks, including cross-training, as directed.